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- Tasks: Welcome and advise customers while promoting Tod's luxury brand.
- Company: Join the prestigious Tod's Group in the heart of London.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Diverse and inclusive workplace that values all applicants.
- Why this job: Be part of a luxury brand and build lasting customer relationships.
- Qualifications: Experience in retail, especially in fashion, is a plus.
The predicted salary is between 22000 - 28000 £ per year.
As a Client Advisor for Tod's Group, your missions will be:
- Welcome and advise international and local customers
- Detect and understand the customers’ needs
- Optimize the turnover
- Promote the brand’s image and standards/ know the range/array of products displayed/offered
- Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
- Drive a high level of service through the development of client relationship/ Build customer loyalty
Luxury retail experience, preferably in leather goods/shoes
Dynamism, reactivity, service and result-oriented
Interest in fashion
Fluent in English
Other languages a plus (Italian, French, Mandarin,...)
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Tod's Group-Full time/Part time Sales assistant-London employer: TOD'S Group
Contact Detail:
TOD'S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tod's Group-Full time/Part time Sales assistant-London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tod's Group and their products. Understanding their luxury leather goods and shoes will help you connect with customers and show your passion for the brand.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll need to build relationships with customers. Role-play with friends or family to enhance your ability to detect and understand customer needs, making them feel valued and understood.
✨Tip Number 3
Show off your dynamism! During interviews, share examples of how you've been proactive in previous roles. Whether it’s optimising stock or driving sales, demonstrating your service-oriented mindset will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site. It shows you're genuinely interested in joining the Tod's Group family and makes it easier for us to keep track of your application.
We think you need these skills to ace Tod's Group-Full time/Part time Sales assistant-London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience in luxury retail or your interest in leather goods and shoes. We want to see that you’re genuinely excited about the brand and the products.
Tailor Your CV: Make sure your CV is tailored to the role of Client Advisor. Highlight your customer service skills and any experience you have in building client relationships. We appreciate a personalised touch that shows you understand what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Tod's Group family!
How to prepare for a job interview at TOD'S Group
✨Know Your Products
Before the interview, make sure you’re familiar with Tod's range of products. Understand the materials, styles, and what makes them unique. This will help you demonstrate your passion for the brand and show that you can effectively advise customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you detected their needs and built relationships. This is crucial for a role focused on client advising and building loyalty.
✨Demonstrate Your Fashion Interest
Express your enthusiasm for fashion during the interview. Share your thoughts on current trends or how you keep up with the industry. This will show that you’re not just looking for any job, but that you genuinely care about the luxury retail space.
✨Be Ready to Discuss Inventory Management
Since managing stock is part of the role, be prepared to discuss any relevant experience you have with inventory processes. If you don’t have direct experience, think about transferable skills from other jobs that could apply.