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- Tasks: Assist in driving store sales and enhancing customer experience.
- Company: Join the luxury brand Tod's Group with a focus on style and quality.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Be part of a dynamic team in the luxury retail sector.
- Qualifications: 3-4 years of retail experience and 2 years in team management.
- Other info: Embrace diversity and inclusion in a vibrant work environment.
The predicted salary is between 28800 - 43200 £ per year.
Mission: Assist the store manager in the commercial development of the store, respecting brand image and customer experience within the store.
Responsibilities
- Develop store sales turnover: implement TOD'S sales policy within the store.
- Set sales objectives and periodically analyze results.
- Implement selling ceremony in accordance with brand guidelines.
- Highlight featured products in line with visual policy and collaborate with visual merchandising department.
- Set up CRM actions to develop customer database.
- Coordinate trade marketing events.
- Analyze sales reports and customer feedback.
- Propose action plans to exceed objectives and increase sales turnover.
- Check invoicing and compliance with collection procedures.
- Ensure good stock management: control restocking, participate in inventory organization, control discrepancies, and analyze sell-through.
Team Management
- Organize store activity: plan, determine collective and individual actions.
- Support and organize communication to store staff: conduct daily briefings, set and monitor individual goals, and identify areas for improvement.
- Assist in onboarding new employees: training in processes and procedures.
- Motivate sales team: evaluate employees and ensure follow-up of development actions.
Brand Image
- Ensure store display aligns with visual identity of the brand and commercial policy.
- Ensure compliance with customer service guidelines: post-sales service management, customer requests.
- Ensure compliance with operating rules and procedures within the store.
Profile
- 3/4 years of store experience.
- Minimum 2 years team management experience.
Specific Skills
- Management.
- Luxury sales and hospitality techniques.
- Result orientation (mastery of KPIs).
- Client oriented.
- Organization, responsiveness and adaptability.
- Written and oral communication.
- Knowledge of luxury/fashion, especially shoes.
- Fluency in English (other languages a plus).
Please apply with CV attached.
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Tod\'s Group-Assistant Store Manager-London employer: TOD'S Group
Contact Detail:
TOD'S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tod\'s Group-Assistant Store Manager-London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tod's history, values, and products. This will not only impress them but also help you align your answers with their brand image.
✨Tip Number 2
Practice your sales pitch! Since the role is all about driving sales, be ready to showcase your best selling techniques. Think of examples where you've exceeded sales targets or improved customer experience.
✨Tip Number 3
Show off your team management skills! Be prepared to discuss how you've motivated your team in the past. Share specific instances where you’ve helped team members grow or overcome challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Tod\'s Group-Assistant Store Manager-London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight your team management experience and any luxury sales expertise to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about luxury retail and how you can contribute to our store's success. Be genuine and let your personality shine through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and results. Use numbers where possible to demonstrate how you’ve exceeded sales targets or improved team performance.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at TOD'S Group
✨Know Your Brand
Before the interview, dive deep into Tod's brand values and product offerings. Understand their luxury positioning and customer experience focus. This will help you align your answers with their mission and show that you're genuinely interested in the brand.
✨Showcase Your Sales Savvy
Be ready to discuss specific sales strategies you've implemented in previous roles. Highlight your experience with KPIs and how you've used data to drive sales. Prepare examples of how you've exceeded sales targets or improved customer satisfaction.
✨Team Management Experience
Since this role involves team management, come prepared with examples of how you've motivated and developed a team. Discuss your approach to conducting briefings, setting goals, and onboarding new staff. This will demonstrate your leadership skills and ability to foster a positive store environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to manage stock discrepancies or handle customer complaints. Practising these responses will help you articulate your thought process and decision-making skills effectively.
