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- Tasks: Assist in driving store sales and enhancing customer experience.
- Company: Join a luxury brand known for its commitment to quality and style.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Why this job: Be part of a dynamic team and shape the luxury retail experience.
- Qualifications: 3-4 years in retail with 2 years in team management.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Mission: Assist the store manager in the commercial development of the store, respecting brand image and customer experience within the store.
Responsibilities:
- Develop store sales turnover: implement TOD'S sales policy within the store.
- Set sales objectives and periodically analyze results.
- Implement selling ceremony in accordance with brand guidelines.
- Highlight featured products in line with visual policy and collaborate with visual merchandising department.
- Set up CRM actions to develop customer database.
- Coordinate trade marketing events.
- Analyze sales reports and customer feedback.
- Propose action plans to exceed objectives and increase sales turnover.
- Check invoicing and compliance with collection procedures.
- Ensure good stock management: control restocking, participate in inventory organization, control discrepancies, and analyze sell-through.
Team Management:
- Organize store activity: plan, determine collective and individual actions.
- Support and organize communication to store staff: conduct daily briefings, set and monitor individual goals, and identify areas for improvement.
- Assist in onboarding new employees: training in processes and procedures.
- Motivate sales team: evaluate employees and ensure follow-up of development actions.
Brand Image:
- Ensure store display aligns with visual identity of the brand and commercial policy.
- Ensure compliance with customer service guidelines: post-sales service management, customer requests.
- Ensure compliance with operating rules and procedures within the store.
Profile:
- Experience: 3/4 years of store experience. Minimum 2 years team management experience.
- Specific Skills: Management, luxury sales and hospitality techniques, result orientation (mastery of KPIs), client oriented, organization, responsiveness and adaptability, written and oral communication, knowledge of luxury/fashion, especially shoes, fluency in English (other languages a plus).
Please apply with CV attached.
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Tod\'s Group-Assistant Store Manager-London in England employer: TOD'S Group
Contact Detail:
TOD'S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tod\'s Group-Assistant Store Manager-London in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and luxury sectors. You never know who might have a lead on an Assistant Store Manager position at Tod's or similar brands. Plus, personal recommendations can really give you an edge.
✨Tip Number 2
Prepare for the interview by researching Tod's brand values and their customer experience approach. Show us that you understand their luxury market and can contribute to their sales objectives. Tailor your answers to reflect how your experience aligns with their mission.
✨Tip Number 3
Practice your selling techniques! Since the role involves implementing sales policies and achieving targets, be ready to demonstrate your skills in a mock sales scenario. This will show us that you can handle the pressure and drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the brand. We’re excited to see what you bring to the table!
We think you need these skills to ace Tod\'s Group-Assistant Store Manager-London in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight your team management experience and any luxury sales expertise to catch our eye!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use numbers and examples to demonstrate how you’ve exceeded sales targets or improved team performance in previous roles.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. A touch of warmth and enthusiasm can make your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at TOD'S Group
✨Know Your Brand
Before the interview, dive deep into Tod's brand values and product lines. Understand their luxury positioning and customer experience focus. This knowledge will help you demonstrate your alignment with their mission and show that you're genuinely interested in the role.
✨Showcase Your Sales Savvy
Be ready to discuss your previous sales experiences and how you've met or exceeded targets. Prepare specific examples of how you've implemented sales strategies or improved team performance. Highlight your familiarity with KPIs and how you’ve used them to drive results.
✨Team Management Insights
Since this role involves team management, think about your leadership style and how you've motivated teams in the past. Be prepared to share examples of how you've conducted training or onboarding, and how you’ve supported team members in achieving their goals.
✨Customer-Centric Approach
Emphasise your commitment to customer service excellence. Prepare to discuss how you've handled customer feedback and improved the shopping experience. Show that you understand the importance of building a loyal customer base and how CRM actions can enhance that.
