At a Glance
- Tasks: Assist in driving store sales and enhancing customer experience.
- Company: Join a luxury brand known for its commitment to quality and style.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Embrace diversity and inclusion in a vibrant work environment.
- Why this job: Be part of a dynamic team shaping the luxury retail experience.
- Qualifications: 3-4 years in retail with at least 2 years in team management.
The predicted salary is between 36000 - 60000 £ per year.
Mission: Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store.
Main activities:
- Develop the store sales turnover:
- Implement TOD'S sales policy within the store
- Setting of sales objectives and periodic analysis of the results achieved
- Implementation of the selling ceremony in accordance with the Brand guidelines
- Highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
- Set up CRM actions in order to develop the customer database
- Coordinate Trade marketing events
- Analyse sales reports and customer feedback
- Propose action plans in order to exceed the set objectives and increase sales turnover
- Check invoicing and compliance with the collection procedures
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
- Team management:
- Participate in the organization of the activity of the store: planning, determine collective and individual actions
- Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
- Participate in the integration of new employees: training in processes and procedures, various trainings, etc.
- Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions
- Ensure brand image:
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy
- Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc.
- Ensure compliance with operating rules and procedures within the store
Profile:
- Experience: 3/4 years store experience, 2 years minimum team management experience
- Specific skills: Management, Luxury sales and hospitality techniques
- Aptitudes: Result orientation (mastery of different KPIs), Client oriented, Organization, responsiveness and adaptability, Written and oral communication
- Knowledge / sensibility: Knowledge of the world of luxury and fashion, particularly of shoes
- Fluent in English and other languages a plus
Please apply with CV attached. TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Tod\'s Group-Assistant Store Manager-London in City of London employer: TOD'S Group
At Tod's Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Located in the heart of London, our store provides unique opportunities for career advancement within the luxury retail sector, alongside competitive benefits and a commitment to employee development. Join us to be part of a team that not only respects brand integrity but also fosters a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Tod\'s Group-Assistant Store Manager-London in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and luxury sectors. A friendly chat can lead to insider info about job openings or even a referral that could get you in the door.
✨Tip Number 2
Show up at events! Attend trade shows, fashion exhibitions, or local store openings. It’s a great way to meet potential employers and showcase your passion for the brand and industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and sales strategies. We want you to shine when discussing how you can boost sales and enhance customer experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Tod's team.
We think you need these skills to ace Tod\'s Group-Assistant Store Manager-London in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Tod's Group Assistant Store Manager role. Highlight your previous store management experience and any achievements in sales or team leadership to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about luxury retail and how you can contribute to our brand image and customer experience. Keep it engaging and personal!
Showcase Your Results:We love numbers! When detailing your past experiences, include specific KPIs or sales figures that demonstrate your success in previous roles. This helps us see your impact and results-driven mindset.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we receive all your details and gives you a chance to explore more about our brand while you’re at it!
How to prepare for a job interview at TOD'S Group
✨Know Your Brand Inside Out
Before the interview, dive deep into Tod's brand values, history, and product lines. Understanding their luxury positioning and customer experience will help you align your answers with their expectations.
✨Showcase Your Sales Savvy
Be ready to discuss specific sales strategies you've implemented in previous roles. Highlight your experience with KPIs and how you've exceeded sales targets, as this is crucial for the Group-Assistant Store Manager role.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully managed a team. Discuss how you've motivated staff, conducted training, and handled challenges, as team management is a key part of the job.
✨Engage with Customer Experience Insights
Think about how you've enhanced customer experiences in past positions. Be prepared to share ideas on CRM actions and how you would implement them to build a loyal customer base at Tod's.
