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- Tasks: Test and commission new electrical products while providing top-notch technical support.
- Company: Join a leading engineering firm in Wymondham with a forward-thinking culture.
- Benefits: Enjoy flexible working, health plans, an electric car scheme, and generous holiday.
- Other info: In-house training provided with opportunities for career growth.
- Why this job: Make a real impact in the electrical industry without the hassle of shifts.
- Qualifications: NVQ Level 3 in Electrical Engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
Our client, one of the world’s leading engineering companies, based in Wymondham, is currently seeking a Test and Commissioning Engineer to join their growing team. This is a fantastic opportunity to work for a forward‑thinking, prestigious organisation that will develop and encourage the right committed individual to achieve the very highest levels within their career.
Are you looking for an onshore, non‑shift role in the electrical industry? Are you a strong communicator with technical expertise and excellent problem‑solving skills? If so, this could be the role for you!
As the Test and Commissioning Engineer, you will diagnose and resolve issues, avoiding unnecessary trips for the overseas team.
Responsibilities- Responsible for testing and commissioning new company products.
- Providing technical support: responding to inquiries and troubleshooting technical issues reported by customers, including diagnosing software and component issues and providing remote solutions.
- Remote support: assisting users with remote application access, configuration settings, and remote software installations.
- Documentation and knowledge sharing: documenting support activities, troubleshooting procedures, and solutions in knowledge bases or ticketing systems to facilitate future reference and knowledge sharing within the team or organisation.
- User training and education: providing user training and guidance on our clients’ equipment.
- Escalation and collaboration: collaborating with other teams or third‑party providers to escalate and resolve complex issues that cannot be resolved remotely, ensuring timely resolution and minimal disruption to operations.
- Customer communication: communicating with end‑users or customers in a professional and courteous manner, providing updates, explanations, and guidance throughout the support process to ensure a positive customer experience.
- Technical expertise and problem‑solving skills.
- Strong knowledge of 3‑phase power systems.
- Customer service orientation to effectively support users and maintain reliability in a remote environment.
- Knowledge of PLC software would be advantageous.
- Must have a minimum of a NVQ Level 3 Electrical Engineering.
- Strong knowledge of electrical equipment.
- Strong communication skills as you will be collaborating with all departments.
- Training will be provided in house.
- Electric car scheme.
- Health cash plan from Bupa.
- Flexible working.
- 25 day holiday.
- Pension scheme.
- Bonus scheme.
- Employee assistance programme.
Todd Hayes Ltd is an equal opportunities employer.
Test and Commissioning Engineer – Electrical in Norfolk employer: Todd Hayes
Contact Detail:
Todd Hayes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test and Commissioning Engineer – Electrical in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the electrical industry and let them know you're on the hunt for a Test and Commissioning Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and problem-solving skills. Be ready to discuss how you've tackled challenges in the past, especially with 3-phase power systems or PLC software. Show them you’re the go-to person for troubleshooting!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our forward-thinking team.
We think you need these skills to ace Test and Commissioning Engineer – Electrical in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Test and Commissioning Engineer role. Highlight your technical expertise, problem-solving skills, and any relevant experience with 3-phase power systems or PLC software. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Don’t forget to mention your strong communication skills and customer service orientation.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills and experience in electrical engineering. Mention any specific projects or challenges you've tackled that demonstrate your ability to diagnose and resolve issues effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Todd Hayes
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of 3-phase power systems and PLC software. Be ready to discuss specific technical challenges you've faced and how you resolved them. This will show that you have the expertise they’re looking for.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in the past, especially in a remote support context. Highlight your ability to troubleshoot effectively and provide solutions without needing to be on-site.
✨Communicate Like a Pro
Since strong communication skills are key for this role, practice explaining complex technical concepts in simple terms. Think about how you would guide a customer through a troubleshooting process and be ready to demonstrate that during the interview.
✨Be Ready to Collaborate
They’ll want to see that you can work well with other teams. Prepare to discuss times when you’ve collaborated with different departments or third-party providers to resolve issues. Emphasise your teamwork skills and how you ensure timely resolutions.