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- Tasks: Join our IT team as a Network Technician, supporting 24/7 operations.
- Company: Work with a leading independent Oil & Gas operator based in Norwich.
- Benefits: Enjoy flexible work options, private medical insurance, and a generous holiday allowance.
- Why this job: Be part of a dynamic team, tackling real-world challenges in network management.
- Qualifications: Cisco CCNA or higher and hands-on experience in network security and troubleshooting required.
- Other info: Frequent travel to operational sites and participation in an on-call rota may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Network TechnicianOur client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich.This is a full-time, permanent role based out of Norwich.Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota.This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator.Qualifications, Skills & Experience:
- Cisco CCNA or higher
- Proven experience as a Network Technician or similar role.
- Hands-on firewall, security and VoIP experience
- Strong practical network skills rooted in IP are essential
- Strong knowledge of network protocols, routing, and switching.
- Experience with network security practices and technologies.
- Proficiency in configuring and managing Cisco network devices.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
Key Responsibilities Include:
- Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security.
- Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish.
- Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology.
- Configure and maintain network devices such as routers and switches
- Monitor network performance and troubleshoot issues to ensure minimal downtime.
- Liaise with Group Network and IT department for 3rd line escalation.
- Liaise with WAN service providers for installations and issues.
- Ensuring assets are recorded correctly in our Equipment database.
- Managing backups and spares.
- Testing and performing recovery.
- Comply with all relevant cybersecurity guidance and regulation.
- Maintain accurate documentation of network configurations, changes, and procedures.
- Supporting the offshore Telecoms team with equipment failures and replacement preparations.
- Liaise with Telecoms team regarding radio links between sites which carry the network.
- The role will work with and support members of the Group Network Team based in Paris and support from various UK sites.
- Provide technical support and guidance to end-users and other IT staff.
- Ability to work independently and as part of a team.
- The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous.
Benefits:
- Discretionary Bonus
- Private Medical Insurance & Dental Cover
- Flexible Benefit Allowance
- Life Assurance
- Excellent Pension Provision
- 25 days holiday + bank holidays
- Flex Days
- Profit ‘Units’ Sharing Scheme
Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.If we can take your application further, we will of course be in touch.Todd Hayes is acting as an Employment Business in relation to this vacancy.Todd Hayes Ltd #J-18808-Ljbffr
Network Technician employer: Todd Hayes
Contact Detail:
Todd Hayes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Cisco devices and network protocols. Being able to discuss your hands-on experience with these during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with professionals in the Oil & Gas sector, especially those who work in IT. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully troubleshot network issues or implemented security measures. Having concrete examples ready can set you apart from other candidates.
✨Tip Number 4
Show your willingness to travel and be on-call by highlighting any previous experiences where you managed similar responsibilities. This will reassure the employer of your commitment to supporting their operations effectively.
We think you need these skills to ace Network Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Network Technician. Emphasise your Cisco CCNA certification, hands-on firewall and VoIP experience, and any specific network protocols you are familiar with.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the needs of the company, particularly your ability to troubleshoot and manage network devices.
Showcase Problem-Solving Skills: In your application, provide examples of past situations where you successfully resolved network issues. Highlight your analytical skills and how they contributed to minimal downtime in previous roles.
Highlight Teamwork and Communication: Since the role involves liaising with various teams, mention your strong communication and interpersonal skills. Provide examples of how you've worked effectively in a team environment or supported end-users in the past.
How to prepare for a job interview at Todd Hayes
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with network devices, particularly Cisco equipment. Highlight specific projects where you've configured routers and switches, and be ready to explain your troubleshooting process for network issues.
✨Demonstrate Problem-Solving Abilities
Employ examples from your past roles to illustrate how you've tackled complex network problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical skills and ability to work under pressure.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to liaise with non-technical staff or clients. Be clear and concise in your answers during the interview.
✨Understand the Company’s Operations
Research the company’s operations in the Oil & Gas sector and understand how network infrastructure supports their business. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role and the industry.
