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- Tasks: Join our team as a Senior Electrical Engineer, providing technical support and managing service operations.
- Company: Todd Hayes Ltd is a prestigious market leader based in Wymondham, Norfolk.
- Benefits: Enjoy perks like an electric car scheme, health cash plan, flexible working, and 25 days holiday.
- Why this job: This role offers a chance to impact customer satisfaction and develop your technical skills in a supportive environment.
- Qualifications: Candidates should have a degree in electrical discipline and a solid understanding of technical processes.
- Other info: This is a full-time, permanent position with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Senior Electrical Engineer Our prestigious unique market leading client, based in Wymondham, are currently seeking a Senior Electrical Engineer, to join their growing team. Our client is seeking candidates with a degree or equivalent in an electrical discipline and an understanding of technical processes. This is a full time, permanent position, based in Wymondham, Norfolk. Benefits: Electric car scheme Health cash plan from Bupa Flexible working 25 day holiday Pension scheme Bonus scheme Employee assistance programme Job Duties: Technical Support: Provide technical assistance and support to customers. This includes addressing issues, troubleshooting problems, and ensuring customer satisfaction. Commissioning: Oversee the commissioning process of products, ensuring they are correctly installed and configured for optimal performance. Service Management: Manage the overall service operations, coordinating service teams Warranty Management: Administer and manage product warranties, ensuring that customers receive appropriate coverage and that warranty claims are processed efficiently. Breakdown Resolution: Coordinate the resolution of breakdowns or technical issues promptly, minimizing downtime for customers and maintaining a positive relationship. Technical Training: Develop and implement training programs for internal staff and external customers to enhance technical knowledge and skills related to the products. Project Management: Manage projects related to aftersales services, ensuring they are completed on time, within budget provided, and meet quality standards. Quality Assurance: Implement and maintain quality assurance processes to ensure that all aftersales technical support activities meet or exceed established standards. Customer Relationship Management Budget Management: Manage budgets for the aftersales technical support department, ensuring cost-effectiveness and efficiency. It’s important to note that the specific responsibilities can vary based on the company needs or requirements. For further details on this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
Todd Hayes Ltd | Senior Electrical Engineer employer: Todd Hayes Ltd
Contact Detail:
Todd Hayes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Todd Hayes Ltd | Senior Electrical Engineer
✨Tip Number 1
Make sure to highlight your technical expertise in electrical engineering during any conversations or networking opportunities. This will help you stand out as a candidate who can provide the necessary technical support and training.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in electrical engineering, especially those relevant to commissioning and service management. This knowledge can be a great conversation starter and demonstrate your commitment to staying current in the field.
✨Tip Number 3
Network with professionals in the industry, particularly those who work in aftersales services or technical support. Building relationships can lead to valuable insights and potential referrals for the Senior Electrical Engineer position.
✨Tip Number 4
Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've managed budgets and ensured quality assurance in past roles, as these skills are crucial for the position.
We think you need these skills to ace Todd Hayes Ltd | Senior Electrical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your degree or equivalent in an electrical discipline and any relevant experience. Emphasize your understanding of technical processes and any previous roles that involved technical support or project management.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job duties mentioned in the description. Discuss your experience with commissioning, service management, and customer relationship management to show you are a perfect fit for the role.
Highlight Relevant Skills: In your application, clearly outline your skills related to technical training, quality assurance, and budget management. Use specific examples from your past work to demonstrate how you have successfully managed similar responsibilities.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing when submitting your application. This may include the format of your CV, additional documents required, or how to submit your application.
How to prepare for a job interview at Todd Hayes Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your technical knowledge in electrical engineering. Highlight specific projects or experiences where you provided technical support or resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasize Customer Relationship Skills
Since the role involves managing customer relationships, share examples of how you've successfully interacted with clients in the past. Discuss any experience you have in troubleshooting and ensuring customer satisfaction, as this is crucial for the position.
✨Discuss Project Management Experience
Prepare to talk about your project management skills, especially in relation to aftersales services. Mention any relevant projects you've managed, focusing on how you ensured they were completed on time and within budget.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to coordinate breakdown resolutions or manage warranty claims, and be ready to explain your approach and the outcomes.
