Sales Estimator in Eye

Our client, a market leader in the design, development, manufacture, and supply of Stainless‑Steel containment storage solutions is currently seeking a Sales Estimator to join their team. Full-time permanent position based in Eye, Suffolk, working Monday to Friday, 9:00 - 17:00.

Role Purpose

The effective preparation and management of quotations to an international distribution base, maximising the opportunity for success.

Skills, Knowledge & Experience

• Excellent written and oral communication skills
• Proven work experience gained within an internal sales role
• In‑depth understanding of the sales administration process
• A levels in English and Maths or equivalent work experience within a related sales role
• Strong work ethic with the ability to mentor and influence the behaviour of others
• Strong interpersonal and teamwork skills
• Good administrative skills and very high attention to detail
• Distributor relationship focused with a high degree of commercial awareness
• The ability to work under pressure and to deliver objectives by agreed deadlines
• Computer proficient skills including MS Office Outlook, Word, Excel, PowerPoint and Microsoft Teams

General Responsibilities

• Liaising with the Distributor and the Company's internal departments (as necessary) to ensure the correct specification for the Distributor's requirements
• Maintaining orderly records of prices/costs/data used in preparation of quotations
• Assisting with the preparation of Order Processing paperwork (as required) and attending handover meetings to ensure timely transfer of order information throughout the business
• Ensuring that all necessary information required to ensure meaningful progress of orders is available prior to handover to other internal services
• Contributing to the ongoing aim of improved product and service quality via our client's ISO 9001 accreditation
• Carrying out any other duties that may reasonably be requested, giving due regard to your role
• When preparing pricing on projects that are being quoted to both Distributor and Direct markets, you must not use information given by one source to enhance or detract from that given by another
• Ensuring the health & safety of yourself and others in your area of control

Duties and Key Responsibilities

• Review all enquiries carefully to identify potential commercial, contractual, and technical issues that need to be addressed and managed as an integral part of the sales process, mitigating risk to the business
• Prepare quotations utilising computerised pricing data, controlled proposal documentation and authorised pricing policies in accordance with all company procedures and processes
• Ensure that all quotations are in accordance with the defined policies relating to pricing, discounts, contractual conditions, and terms of trade
• Check and review orders received carefully, addressing any discrepancies or lack of information that will prevent meaningful progress to ensure continuous internal customer satisfaction
• Communicate directly and routinely with the Sales team to ensure that quotations and proposals are completed in a timely manner
• Track personal key KPIs for the generation, recording and status of qualified leads
• Ensure timely, accurate and complete information is captured in the Company’s Customer Relationship Management (CRM) system, providing regular data quality checks
• Report on a regular basis to the Internal Sales Manager on performance to agreed Sales metrics, KPIs and targets
• Ensure duties are carried out in accordance with all Company policies, procedures and processes

Todd Hayes Ltd is an equal opportunities employer.