Senior Creative Designer in London

About TodayTix Group

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands—including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema—connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world‑defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

About the Role

We’re looking for a bold, established, highly craft‑focused Senior Creative Designer to join our Creative Studio and play a pivotal role in continuing to evolve the TodayTix brand. Your work will shape brand perception, audience engagement, and marketing effectiveness, ensuring a cohesive and compelling brand presence across all channels.

If you thrive in a dynamic, high‑growth, collaborative environment and are passionate about brand storytelling, design craft, and creative innovation, we’d love to hear from you!

Please note: This is a full‑time role and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.

Core Responsibilities

• Strategic and Actionable Creativity – Ideas that are rooted in context and intent, resulting in creative that resonates with the audience and drives results.
• Elevated Brand Execution – Deliver consistently polished, high‑craft creative that strengthens the TodayTix brand and finds new ways to push it forward.
• Seamless Collaboration – Partner effectively with key teams while maintaining leadership on your projects.
• Drive concept development, explore creative directions, and lead ideation with a hands‑on approach, ensuring ideas translate into polished and high‑quality creative across all channels.
• Work independently by taking full ownership and responsibility for projects, while also collaborating effectively with cross‑functional teams.
• Prioritise and manage creative projects thoughtfully, balancing craft, strategy, and impact to deliver best‑in‑class work.
• Lead and participate in brainstorming sessions, contributing ideas and transforming discussions into actionable, creative work.
• Research and understand the context behind every brief – the audience, the challenge, and the goal – before moving into creative execution.

Qualifications

• 5‑8+ years of brand or marketing design experience, with a portfolio showcasing visually impactful, meticulously crafted, and strategically driven creative across multiple channels and formats.
• You think before you design – able to articulate the reasoning behind your creative decisions, connecting them back to business goals, brand strategy, and audience needs.
• Strong conceptual and creative problem‑solving skills, with a refined aesthetic and a high level of craft across disciplines.
• Mastery of design tools – we primarily use Adobe Creative Suite & Figma (bonus points for motion design skills!).
• A team‑first attitude – comfortable balancing strong creative opinions with openness to feedback, and comfortable adapting to direction, input, and evolving priorities to deliver the strongest creative result.
• A proactive and curious mindset – always seeking fresh ideas, better solutions, and new ways to push creative boundaries.
• Comfortable using AI tools as part of your creative process, not as a shortcut, but as a way to think bigger and work smarter.

Good to Know

• Hybrid work environment (blend of in‑office and at‑home days)
• Up to 4 weeks per year of flexible work from anywhere
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Access to a corporate rate Vitality PMI plan
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Employee Charity Donation Matching
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law.

TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero‑tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.