TodayTix Group is seeking a thoughtful Customer Experience Support Specialist in a hybrid NYC role. You’ll handle chat, phone, and email support across our brands, serve as a frontline agent, and contribute meaningful feedback to our chatbot and product teams.
The role includes a structured onboarding period and ongoing performance feedback. Qualified candidates must be based in the greater NYC area, with 1–2 days in the office weekly and a schedule that covers weekends.
#J-18808-LjbffrHybrid CX Support Specialist – AI-Driven Help & Feedback employer: Todaytixgroup
At Todaytixgroup, we pride ourselves on being an exceptional employer that fosters innovation and collaboration within a dynamic hybrid work environment. Our commitment to employee growth is reflected in our robust professional development support and flexible working arrangements, ensuring that you can thrive both personally and professionally while contributing to our cutting-edge AI-driven ticketing platform.
