TodayTix Group is seeking a thoughtful Customer Experience Support Specialist to join our CX team. You’ll deliver timely, human support across chat, phone, and email, while acting as a critical feedback loop for our chatbot and product teams.
You’ll help improve the customer journey with empathy and clear communication. Based in the Greater London area, you’ll work a hybrid schedule with 1–2 days in the office.
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CX Support Specialist - AI-Powered Customer Advocate employer: Todaytixgroup
TodayTix Group is an exceptional employer, offering a dynamic and inclusive work culture that thrives on collaboration and innovation. With a strong focus on employee growth, we provide comprehensive onboarding, regular performance reviews, and a generous benefits package including flexible working arrangements and professional development budgets. Located in the vibrant Greater London area, our team enjoys the unique advantage of being at the heart of the cultural scene, with access to complimentary tickets for shows and events, fostering both personal and professional enrichment.
