B2B Support Coordinator

About TodayTix Group

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands—including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema—connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we’re building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans – people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role

We’re looking for a highly motivated, detail-focused B2B Support Coordinator to join our B2B team. This pivotal role involves providing essential B2B and partner support, directly contributing to the efficient operation of the B2B team by ensuring effective communication and tool development for TTG partners. If you thrive in a fast-paced, collaborative environment and are passionate about exceptional partner support with a keen eye for detail, we encourage you to apply!

Please note: This is a full-time role and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. The salary range for this role is £30,000 - £35,000 per year.

What Success Looks Like

• Maintaining and honing a communications network that ensures our partners have full access to information and assets to maximise sales potential.
• An always-on approach to improvement of existing processes to ensure that we provide a best-in-market service.
• Timely creation of marketing materials and assets to ensure the B2B team are able to react at pace to opportunities in market.

What You’ll Do

• Communication – Maintain and update Partner Monday Boards, Rates Sheets, and Partner show updates to ensure the entire network is fully informed of all inventory updates and additions.
• Marketing – Create compelling pitch decks and marketing materials for trade shows, and provide necessary partner marketing assets and sign off.
• Technology – Build partner white labels and assist in the development of tools to enhance promotional support including reporting.
• Efficiencies – Develop streamlined workflows to continually refine the cadence and detail of communication with our partners.

We’re Looking for Someone With

• A self-starter mentality – someone who is able to work independently and prioritise multiple projects as needed.
• A great eye for detail and pride in the quality of the work that they share with stakeholders.
• The ability to comfortably and confidently communicate needs and collaborate cross-functionally to drive projects forward.
• Experience of account management or partner interactions is desirable.
• An affinity for theatre, the arts, and live entertainment, even if you do not have prior working experience in this space.

Good To Know

• Hybrid work environment (blend of in-office and at-home days).
• Up to 4 weeks per year of flexible 'work from anywhere'.
• Generous pension match.
• Access to a bespoke Pension scheme.
• Complimentary tickets to shows and events.
• Employee Assistance Programme.
• Access to a corporate rate Vitality PMI plan.
• Healthcare cash plan.
• Season Ticket loans.
• Birthday off.
• Three months of fully paid Parental Leave.
• Employee Charity Donation Matching.
• Annual Professional Development Budget.
• Cycle to work scheme.
• Employee Referral Bonus.

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.