People Partner (Fixed Term Contract) in London

About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

Life at TodayTix Group: We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role: We’re looking for a hands-on People Partner to join our People Team during a fixed-term parental leave. Your work will directly impact continuity of employee relations, payroll accuracy, and contractor compliance across TodayTix Group and Secret Cinema. If you thrive in a nimble, growth-oriented setting and are passionate about picking up live workstreams with minimal ramp-up, operating independently within agreed guardrails, and closing loops with clarity, we’d love to hear from you. Please note: This is a fixed-term contract role (17 August – 4 December 2026), and qualified candidates must be based in the greater London area. The role is 3 days per week, with a minimum of 2 of those days required onsite at 180 The Strand.

What Success Looks Like:

• Employee relations cases are closed cleanly → Performance, conduct, and absence cases are managed end-to-end with tight documentation, clear timelines, and no open or ambiguous items left at handback.
• UK payroll runs without a miss → Every cycle hits cutoff and exceptions are resolved in partnership with the Global Payroll & Benefits Specialist and Finance.
• Contractor compliance is always audit-ready → Every contractor and freelancer has a current CEST/QDOS determination, correct classification, and an up-to-date tracker.
• Leadership stays informed with no surprises → Workstreams keep moving independently within agreed guardrails.

What You’ll Do:

• Lead on employee relations – Coach managers through performance, conduct, and absence concerns, managing cases end-to-end with tight documentation so outcomes are clear and timely.
• Advise on the employee lifecycle – Guide probations, role changes, and contract matters in strict alignment with UK law and TTG policy, keeping the business protected and compliant.
• Own UK People Operations – Flag and action updates to the UK Employee Handbook and policies, and participate in onboarding and offboarding workflows across TTG and Secret Cinema.
• Oversee UK payroll – Partner with the Global Payroll & Benefits Specialist and Finance to meet cutoff and resolve exceptions, keeping employees paid accurately and on time.
• Maintain HiBob as the source of truth – Track and communicate headcount, absence, and org changes so the wider People Team always has accurate data.
• Run IR35 and contractor compliance – Maintain HMRC CEST assessments (and coordinate QDOS determinations where needed), verify correct contractor classification, and keep the tracker and monday.com workflows audit-ready.

We’re Looking for Someone With:

• UK HR generalist experience – you’ve operated at this level before and don’t need to be told how employment law works or why ER process matters.
• A confident people-partnering style – senior leaders come to you because you’re useful, not because they have to; you coach rather than instruct, and you know the difference.
• Operational range – you can manage a payroll cycle, a compliance tracker, and a live ER case at once without dropping detail.
• Fluency with AI tools like Claude – you leverage them to streamline workflows, support documentation, and increase productivity.
• HiBob experience – a plus, though not required.
• Working knowledge of IR35/off-payroll rules in a multi-entity environment.

Good To Know: TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are some of our favourites:

• Hybrid work environment (blend of in-office and at-home days)
• Up to 4 weeks per year of flexible 'work from anywhere'
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Access to a corporate rate Vitality PMI plan
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Employee Charity Donation Matching
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.

For information on our UK Privacy policy, click here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.