Operations Coordinator - Full Time (Hybrid) in London

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands – including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema – connects millions of customers with the best in live entertainment.

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We’re looking for a detail-oriented Supply Operations Associate to support the day-to-day execution of live events across the UK market. In this role, your primary focus will be on high-quality operational delivery at scale. You’ll support event setup, inventory and pricing accuracy, and respond to partner and internal requests with speed and care. This is a full-time role and candidates must be based in the greater London area. We work in the office a minimum of two days per week and offer flexibility for the remaining days.

Team members work five days per week on a rotating schedule, which regularly includes weekend work. Events and inventory are set up and maintained correctly, following established processes with minimal errors.

• Consistent Inventory Management: Inventory loads, updates, and pricing changes are completed accurately and on time.
• Event & Inventory Operations: Load and manage ticket inventory with a strong focus on accuracy and completeness. Communicate clearly and professionally regarding inventory status, updates, and operational changes. Work closely with senior associates and managers to resolve issues and escalate risks when needed.
• Reporting, Checks & Reconciliation: Assist with post-event reconciliation tasks and investigations into discrepancies. Follow audit and quality-control processes, flagging potential errors or inconsistencies. Comfort working with spreadsheets and basic reporting tools (Excel or similar).

Hybrid work environment (blend of in-office and at-home days) - Up to 4 weeks per year of flexible 'work from anywhere' - Generous pension match - Access to a bespoke Pension scheme - Employee Assistance Programme - Healthcare cash plan - Season Ticket loans - Birthday off - Three months of fully paid Parental Leave - Annual Professional Development Budget - Cycle to work scheme - Employee Referral Bonus.

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. We extend these high standards to all employees, contractors, partners, and suppliers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.