Marketing Assistant, Secret Cinema (Fixed Term Contract) → in London

About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema connect millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we’re building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role: Secret Cinema produces spectacular theatrical productions that give our audiences an unforgettable night out. Our shows combine the talents of world class theatre makers with Secret Cinema’s unique approach to bringing immersive worlds to life. Following the success of Grease: The Immersive Movie Musical in 2025, there are several other large scale productions in development.

We’re looking for a driven Marketing Assistant to join our Secret Cinema team and play a key role in delivering marketing campaigns that bring our brand and productions to life to drive ticket sales. From PR to Paid Social, Influencers to Insights, in this role, you’ll work across the full marketing mix to help execute marketing activity from concept to launch. Your work will directly impact audience engagement and ticket sales for our award-winning immersive productions.

If you thrive in a fast paced environment, are highly organised and passionate about live entertainment, we’d love to hear from you.

Please note: This is a 12-month fixed term contract and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 3 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.

We aim to be transparent and consistent from the start. To support fairness and equity across the team, this role has a fixed salary of £30,000 per year, which applies to all candidates at this level. This salary is benchmarked against the London market for this level and position.

What Success Looks Like:

• Campaigns land on time and on brief: The marketing calendar runs smoothly with all owned deliverables, email sends, social posts, partner and press moments executed on schedule and on budget.
• CRM communications drive measurable audience engagement: Open and click-through rates meet or exceed established benchmarks within the first three months, reflecting accurate execution, improving content quality, and a growing understanding of our audience.
• Digital channels are consistently fresh, accurate and active: Social channels are posted to consistently in line with the content plan, website updates are live within 48 hours of a brief, and community messages are responded to within agreed SLAs - giving audiences a seamless and reliable brand experience at every touchpoint.
• Brand partnerships and press activity are delivered without gaps: All contracted partner marketing obligations are tracked and fulfilled on time, and press/influencer visits and events are coordinated smoothly.

What You’ll Do:

• Execute multi-channel marketing campaigns across PR, paid digital, CRM, social, and partnerships, ensuring activity is delivered on brief, on time, and in line with the broader marketing strategy set by the Director of Marketing.
• Own the end-to-end delivery of CRM communications, writing, building, and sending email campaigns through platforms like Mailchimp and Iterable, keeping our audience engaged and informed at every stage of their journey.
• Manage and grow our social media presence by planning, writing, and publishing content across our channels, helping to build an active, engaged community that reflects our brand voice.
• Champion our online community experience by monitoring inboxes, responding to comments and messages, and ensuring every audience interaction is handled with care, protecting and strengthening our brand reputation.
• Keep our digital presence sharp and accurate by maintaining up-to-date, engaging content across our websites, ensuring customers always find clear, relevant information that drives action.
• Drive the operational engine of the marketing function by managing campaign calendars, coordinating press and influencer activity, supporting brand partnership delivery, and keeping processes running smoothly, so the wider team can focus on strategy and growth.

We’re Looking for Someone With:

• A genuine interest in marketing and communications; demonstrated through study, personal projects, placements, or any experience creating content and engaging audiences.
• Solid organisational and project management ability; comfortable juggling multiple deadlines, managing campaign calendars, and keeping stakeholders informed without dropping the ball.
• A proactive, solutions-first mindset; someone who spots what needs doing, takes ownership, and stays composed when priorities shift in a fast-moving environment.
• A genuine passion for live entertainment, storytelling, and culture; you understand what makes Secret Cinema's work special and bring that enthusiasm to everything you create.
• Collaborative spirit with a hunger to grow; you're eager to learn new tools, develop new skills, and contribute ideas, not just execute tasks.

Good To Know:

• Hybrid work environment (blend of in-office and at-home days)
• Up to 4 weeks per year of flexible 'work from anywhere'
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Access to a corporate rate Vitality PMI plan
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Employee Charity Donation Matching
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law.

TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero-tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking.