TodayTix Group seeks a proactive CX Support Manager to lead the UK Customer Experience team across London and collaborate with New York leadership. You will own staffing, coaching, and performance management, translating CX strategy into actionable workflows while partnering with Ops, Product, and Data to drive AI initiatives.
The role is hybrid with in-office collaboration, requiring the right to work in the UK and willingness to coordinate with NYC leadership for cross-brand initiatives.
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Hybrid UK/NYC CX Leader: Strategy to Team Empowerment employer: TodayTix Group
TodayTix Group is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and innovation thrive. As a Senior Product Designer, you'll enjoy collaborative opportunities with cross-functional teams, a commitment to design excellence, and ample room for professional growth within a company that values your contributions and encourages a culture of continuous learning.
