TodayTix Group is seeking a proactive CX Support Manager to lead the UK Customer Experience team from London, with a split-report to New York leadership. The role requires building a high-performing squad across London and NYC, translating strategic CX direction into practical actions, and guiding CX Leads and Agents through day-to-day operations.
Ideal candidates have 5–6 years in CX or support, with 2+ years of direct people management, a track record of coaching teams, and a passion for
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Hybrid CX Support Manager: Lead UK & NYC Teams in City of Westminster employer: TodayTix Group
TodayTix Group is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and innovation thrive. As a Senior Product Designer, you'll enjoy collaborative opportunities with cross-functional teams, a commitment to design excellence, and ample room for professional growth within a company that values your contributions and encourages a culture of continuous learning.
