TodayTix Group (TTG) is seeking a proactive CX Support Manager to lead the UK Customer Experience team between London and NYC. You will own team performance, translate CX strategy into actionable plans, and manage a team of CX Leads and Agents with a hybrid London/remote arrangement.
Candidates must be based in or near London and eligible to work in the UK, with some in-office presence required. You'll partner with Ops, Product, and Data while driving AI/automation improvements to streamline
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UK & NYC CX Lead — AI-Driven Support & Team Growth employer: TodayTix Group (TTG)
TodayTix Group is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, we offer comprehensive onboarding, regular performance reviews, and generous benefits including flexible working arrangements, professional development budgets, and complimentary tickets to live events. Located in London, our team is passionate about redefining the live entertainment experience, making it an exciting place for those who share our love for theatre and innovation.
