TodayTix Group is seeking a proactive CX Support Manager to lead the UK Customer Experience team across London and NYC. This full-time role sits between UK CX Leads and NYC-based leadership, translating strategy into practical execution and developing leaders who coach agents effectively.
The position requires 5–6 years in CX with 2+ years managing a team. Hybrid office presence is expected, with some evenings/weekends as needed, and overlap with New York leadership.
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Hybrid UK CX Manager: Lead & Develop Teams employer: TodayTix Group (TTG)
TodayTix Group is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, we offer comprehensive onboarding, regular performance reviews, and generous benefits including flexible working arrangements, professional development budgets, and complimentary tickets to live events. Located in London, our team is passionate about redefining the live entertainment experience, making it an exciting place for those who share our love for theatre and innovation.
