At a Glance
- Tasks: Assist with stock management and provide excellent customer service in a dynamic retail environment.
- Company: Join Dunelm, a leading homewares retailer with a supportive team culture.
- Benefits: Enjoy competitive pay, generous discounts, flexible hours, and 25 days holiday plus your birthday off.
- Other info: Flexible working options available to fit around your life and studies.
- Why this job: Be part of a vibrant team that values diversity and empowers you to grow.
- Qualifications: No specific qualifications needed, just a passion for teamwork and customer engagement.
The predicted salary is between 9.9 - 12.1 £ per hour.
Your local store is looking for a minimum 20hrs per week Stock & Trade Assistant with shifts starting at 7am.
You will need to be fully flexible over the course of the week.
The hours will be spread across the week but will include a Saturday or Sunday shift.
Stock and Trade Assistants working for Dunelm are our fantastic product focused individuals.
As well as being completely engaged with operating our in-store warehouses and behind-the-scenes storerooms, this is a team dedicated to providing a vast range of product knowledge and logistical understanding.
- Following planograms and focusing on our merchandising efforts whilst completing a variety of tasks.
- Updating price changes.
- Recovering our stores after a busy day so we are ready to welcome our customers in the morning.
- Over-see and action several deliveries throughout the week.
- Stock control, ordering and shop-floor replenishment.
This is not a solely warehouse operative based role.
Our Stock and Trade Assistants are great communicators.
They know the importance of their product priorities, whilst maintaining the ability to connect with both customers and colleagues in order to provide an excellent customer experience.
- You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.
- You’ll be organised, committed and open to learning about Dunelm’s vast range of products.
- You’ll be confident in multi-tasking across all stock responsibilities whilst having a friendly chat with our customers.
- Be able to meet the physical expectations of this role and you’ll be comfortable working extensively with large and small items of furniture and furnishings in store.
Our Dunelm colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
So, we would like you to feel confident and empowered in your role, be sociable and excited at the prospect of working in an ever-growing retail environment and provide memorable customer experiences.
D&I statement Dunelm is committed to becoming an inclusive business that is representative of our customers and locations.
We recognise the value in diversity and welcome applications from all candidates regardless of age, race, religion, disability, gender or sexual identity, socio-economic background or education.
We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues.
We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
Our commitment to you Accessibility allows everyone to have an equitable chance when applying and showing off their potential, which helps us create a more inclusive and diverse team that brings fresh ideas and perspectives.
Should you need it, we have an accessibility tool available in the top menu to support you when you're completing your application.
If you require any other reasonable adjustments during the application and assessment process, reach out to your recruitment partner.
Work your way We have adapted our ways of working to make sure everyone can feel at home, wherever they work.
For most roles, we offer flexible working options.
In our stores, they include opportunities to work on a part-time basis, seasonal contracts, or adjusted hours to accommodate the important things in your life outside work.
Wellbeing is more than just a buzzword here From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we’re committed to supporting our colleagues in every area - and at every stage - of their lives.
Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.
Take opportunities Meet Amanda, our Chief Stores and People Director, who shares how she feels empowered to take opportunities every day, why Dunelm is her happy place, and why it's a really exciting time to join us.
Look in our toy box Of course, you should never judge a business by its tech stack.
But take a peek at the range of technologies our engineers and developers are currently playing with.
Dazzling design At Dunelm, we love every aspect of the design process.
We’re continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends.
We’re hugely collaborative in the way we work.
Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.
Today, Dunelm is a leader in the £11bn UK homewares market.
With over 200 stores across the country and a successful online operation - dunelm. com - we offer over 60,000 products across a broad range of categories.
But where did it all begin?
Along with competitive rates of pay, we offer a range of other great benefits to help you make your money go further.
- 25 days annual holiday plus your birthday off to celebrate
- another day when you move home, so you can get settled in
- Generous discounts on all our own products, in-store and online to help you make your house a home
- Instant discounts with a range of other companies to help you stretch your budget
- Salary Advance so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day
- Outstanding development opportunities and all the support you need to grow your career the way you want
- Cycle to work scheme to help you keep your fitness up and your travel costs down
- #J-18808-Ljbffr
Stock and Trade Assistants employer: Today, Dunelm
Dunelm is an exceptional employer that prioritises the wellbeing and development of its colleagues, offering a vibrant work culture where inclusivity and engagement are at the forefront. With a strong commitment to employee growth through tailored training programmes and flexible working options, you will thrive in a supportive environment that champions innovation and customer satisfaction. Located at the heart of the UK homewares market, Dunelm provides a dynamic setting for those passionate about logistics and delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Stock and Trade Assistants
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Today, Dunelm, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Stock and Trade Assistants
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Today, Dunelm that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Today, Dunelm will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Today, Dunelm and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Today, Dunelm
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Today, Dunelm, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Today, Dunelm!
