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- Tasks: Manage client campaigns, ensuring timely delivery and great customer experiences.
- Company: Today Digital is a fast-growing B2B media and marketing solutions business.
- Benefits: Enjoy a 4-day work week, private healthcare, wellness programs, and exciting rewards.
- Why this job: Gain real ownership of campaigns and develop valuable skills in a supportive environment.
- Qualifications: Ideal for graduates or early-career professionals with a passion for marketing and communication.
- Other info: Structured training plan available to help you grow within the company.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Client Services Executive (Graduate) role at Today Digital
Join to apply for the Client Services Executive (Graduate) role at Today Digital
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Work Perks– Private healthcare, wellness program, rewards and discounts + more
Location: Manchester Office, Ancoats
Contract Type: Full-time
Start Date: Immediate
Level:Graduate / Entry-Level
About the Role:
Remuneration– Competitve
4-day Work Week– We’re a Mon-Thu business!
Work Perks– Private healthcare, wellness program, rewards and discounts + more
Location: Manchester Office, Ancoats
Contract Type: Full-time
Start Date: Immediate
Level:Graduate / Entry-Level
About the Role:
Today Digital is a fast-growing B2B media and marketing solutions business. As a Client Services Executive, you’ll take ownership of your own client campaigns, working with guidance and support from the wider client services team. This role is ideal for someone at the start of their marketing career who’s ready to take on responsibility, develop client relationships, and learn how to run campaigns that deliver real impact.
You’ll manage the day-to-day execution of smaller-scale campaigns, ensuring timelines are met, content is delivered, and clients are kept informed. You’ll use Monday.com to track progress, communicate directly with clients, and be responsible for publishing content and reporting on performance.
Key Responsibilities:Campaign Ownership & Delivery
- Take responsibility for the setup and delivery of your own assigned client campaigns.
- Use Monday.com to manage timelines, tasks, and internal handovers.
- Ensure all campaign elements are delivered on time, to spec, and with a great customer experience in mind.
- Maintain up-to-date client-facing documents and trackers throughout the campaign lifecycle.
Client Communication
- Be the main point of contact for your campaign clients, building strong, professional relationships.
- Provide regular updates and ensure clients feel supported throughout their campaigns.
- Escalate any risks or issues to the Client Services Team Leader as needed.
Content Scheduling & Lead Management
- Schedule and publish client content across WordPress and social media channels, ensuring accuracy and quality.
- Manage lead delivery across demand generation campaigns, including file checks and delivery schedules.
- Liaise with internal teams if delivery challenges arise, ensuring prompt resolution.
Demand Generation & Performance Outcomes
- Learn to deliver and support B2B demand generation campaigns that drive real, measurable results for clients.
- Track campaign performance against objectives and assist in compiling reports to demonstrate ROI and impact.
- Present performance results clearly and confidently to clients, with support from the wider team as needed.
AI-Driven Productivity
- Use AI tools (with training and support) to boost productivity, automate tasks, and streamline campaign execution.
- Stay curious and open to learning how emerging technology can improve your workflows and client delivery.
Cross-Team Collaboration & Flexibility
- Work closely with Account Managers, Content, and Marketing teams to keep campaigns on track.
- Be open to taking part in internal projects, new initiatives, or ad hoc responsibilities as part of a growing, agile business.
What We’re Looking For:
- A confident communicator with strong organisation skills and a desire to deliver great customer experiences.
- Ideally, a graduate or early-career professional with a background in marketing, communications, business, or similar.
- Proactive and detail-oriented, with the ability to manage multiple campaigns and timelines.
- Eager to learn and grow in a scale-up environment, taking ownership while knowing when to ask for support.
- Comfortable using (or learning) platforms like Monday.com, WordPress, and HubSpot.
- A team player who’s reliable, positive, and takes pride in delivering quality work.
Why Join Us?
- A 4-day working week (Monday–Thursday) with no loss of pay — because we believe in balance and impact.
- Real ownership of your own campaigns from the start, with support and training built-in.
- A clear progression path within a fast-growing business.
- The chance to work with leading B2B brands in a collaborative, ambitious team.
- A two-year structured training plan designed to give you the opportunity to grow with the business.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Marketing and Sales
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Industries
Internet Publishing
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Client Services Executive (Graduate) employer: Today Digital
Contact Detail:
Today Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive (Graduate)
✨Tip Number 1
Familiarise yourself with Monday.com, as it's a key tool for managing campaigns in this role. Consider creating a mock project to practice using the platform, which will help you demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, as building strong client relationships is crucial. Practice articulating your thoughts clearly and confidently, perhaps through mock presentations or discussions with friends.
✨Tip Number 3
Research B2B marketing trends and case studies to understand what drives successful campaigns. This knowledge will not only impress during interviews but also show your genuine interest in the industry.
✨Tip Number 4
Network with professionals in the marketing field, especially those who work in client services. Attend local events or join online forums to gain insights and potentially get referrals that could boost your application.
We think you need these skills to ace Client Services Executive (Graduate)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Client Services Executive role. Focus on any marketing, communication, or project management experience you have, even if it's from university projects or internships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Today Digital that excite you, such as their innovative approach to B2B marketing and the opportunity for a 4-day work week.
Showcase Communication Skills: Since this role requires strong communication skills, provide examples in your application of how you've effectively communicated in past roles or projects. This could include presentations, client interactions, or teamwork experiences.
Highlight Your Proactivity: Demonstrate your proactive nature by including examples of when you've taken initiative in previous roles or projects. This could be anything from leading a group project to suggesting improvements in a process.
How to prepare for a job interview at Today Digital
✨Research the Company
Before your interview, take some time to learn about Today Digital. Understand their services, values, and recent projects. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Services Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated with clients or team members in the past.
✨Demonstrate Your Organisational Skills
The role requires managing multiple campaigns and timelines. Prepare examples of how you've successfully organised tasks or projects in your previous experiences, whether in university or internships.
✨Be Ready to Discuss Technology
Familiarity with tools like Monday.com, WordPress, and HubSpot is beneficial. If you have experience with these platforms, be ready to discuss it. If not, express your eagerness to learn and adapt to new technologies.
