At a Glance
- Tasks: Create memorable experiences by crafting delicious drinks and engaging with guests.
- Company: Join TOCA Social, the world's first football-themed dining and entertainment venue!
- Benefits: Enjoy competitive pay, complimentary games, discounts, and career progression opportunities.
- Other info: Flexible hours available; perfect for students looking to gain experience!
- Why this job: Be part of a fun, energetic team and make people happy every day!
- Qualifications: Must be 18+, with at least 1 year of bartending experience.
The predicted salary is between 12 - 13 £ per hour.
TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. We are also set to open in Paris, Mexico and Guatemala in 2026!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits:
- £12.71 plus tronc (approx £1.88 based on the last month’s average)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights:
- Location: TOCA Social, Westfield White City, W12 7GD
- Reports to: Bar & Hospitality Manager
- Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities:
We’re on the hunt for an energetic and engaging Bartender who will ensure the smooth running of our bars and help create exceptional guest experiences within our venue! Some of your responsibilities include:
- Greeting & supporting guests through their journey to provide a best in class experience
- Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
- Creating delicious drinks to TOCA Social standards
- Confidently provide knowledge and drink recommendations
- Supporting Barbacks as and when necessary
- Taking guest orders, delivering drinks and checking in with guests
- Coaching junior members of the team to become legends
- Being aware of legal regulations; including verifying guest age when necessary through ID checks
- Walking guests through our F&B offering and making recommendations
- Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
- Ensuring guest facing areas are clean, presentable and clear
- Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
- Proving clear and concise communication to teammates to minimise disruption to guests
- Ensuring all items/stock are replenished and available to guests
- Following all health & safety and allergy procedures
- Being flexible in covering a range of duties in line with business needs when required
Qualifications & Experience:
- A quick learner with the ability to work under pressure in a fast paced environment
- Passionate about delivering top quality experiences
- Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
- Minimum of 1 year experience in crafting drinks, including cocktails
- Someone who is at least 18 years old due to working with alcohol
If you think you have what it takes, apply now!
TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.
Bartender - Westfield, London employer: TOCA Social
At TOCA Social, we pride ourselves on being an innovative and vibrant employer that offers a unique dining and entertainment experience in the heart of Westfield, London. Our team enjoys competitive pay, extensive benefits including complimentary games and discounts, and a supportive work culture that fosters personal and professional growth as we expand into new locations. Join us to be part of a dynamic environment where every day brings new challenges and opportunities to shine!
StudySmarter Expert Advice🤫
We think this is how you could land Bartender - Westfield, London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at TOCA Social and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bartender - Westfield, London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at TOCA Social that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at TOCA Social.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at TOCA Social get a sense of who you are beyond your experience!
How to prepare for a job interview at TOCA Social
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at TOCA Social and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
