At a Glance
- Tasks: Lead a dynamic kitchen team to create unforgettable dining experiences.
- Company: TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn up to £15.50 per hour, enjoy free meals, and access great discounts.
- Other info: Flexible hours with opportunities for progression as we expand.
- Why this job: Join a fun, energetic environment and grow your career in hospitality.
- Qualifications: 1-2 years of supervisory experience or 6 months as a senior teammate.
TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Dallas, Paris, Mexico & Guatemala in 2026!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
- Up to £15.50 (inclusive of service charge)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights
Location: TOCA Social, Westfield White City, Ariel Way, W12 7GF
Reports to : Area Head Chef
Hours Required : Minimum of 15 hours per week. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Kitchen Captain means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences, whilst supporting and developing your own team.
Role Scope & Responsibilities
We’re searching for a Kitchen Captain who will work closely with all teammates and venue leadership teams to oversee daily operations, ensuring guests experience a memorable visit. This is a crucial role in supporting and developing our venue teams, by being their go-to for support.
Some of your responsibilities will include:
- Cooking & Food Standards: Prep and cook dishes to spec, making sure everything that leaves the pass looks great and tastes even better. Consistency is key – from portion sizes to presentation
- Food Safety & Hygiene: Lead by example when it comes to cleanliness and food safety. You’ll help make sure the team sticks to all hygiene, HACCP, and health and safety standards, every shift.
- Controlling GP & Reducing Waste: Help keep food costs in check by sticking to portion controls, minimising waste, and using stock effectively. You’ll work with the Head Chef to meet gross profit targets and keep the kitchen running smart.
- Team Leadership: Support, train, and supervise the kitchen crew. Whether it’s getting new starters up to speed or helping run a tight ship on a busy night, you’ll be a key player in the team. You will be a key player in coaching teammates and providing constructive feedback when appropriate. You will also lead new opportunities/ initiatives, encouraging teammate support.
- Recruitment and Onboarding: Assisting with TOCA Talent events to recruit the best talent and make sure they receive the correct training and are compliant
- Stock & Ordering: Keep an eye on stock levels, make sure we’re not over-ordering or running out of the basics. You’ll assist with weekly stock checks and ensure proper storage and rotation to cut down on waste.
- Problem Solving: Be ready to jump in when things don’t go to plan – whether it's a kitchen issue, a customer complaint, or a missing delivery, you’ll help find fast, practical solutions.
Qualifications & Experience
- A confident and outgoing team player with 1-2 years supervisory experience within hospitality, or at least 6 months of experience as a senior teammate at TOCA Social.
- Passion and love for food, drink to provide memorable experiences for our guests
- A punctual and reliable individual with a great attitude and work ethic
- The ability to thrive under pressure whilst maintaining a can-do and guest first attitude
- A hands on individual who’s willing to support the team and venue leadership
- Someone passionate about developing themselves and teammates to deliver outstanding experiences
- Flexibility to work across evenings and weekends
- A willingness to support teammates across the venue and in varying departments where necessary
- A sense of pride in your work and the work of your teammates to exceed guest expectations
- Individuals with a vibrant presence on the venue floor and are ready to support teams where needed, maintaining a warm and friendly manner at all times.
Kitchen Supervisor- Westfield, London employer: TOCA Social
At TOCA Social, we pride ourselves on being an innovative and dynamic employer that fosters a vibrant work culture where creativity and collaboration thrive. With exciting venues in London and Birmingham, we offer our employees unique opportunities for growth and development, alongside competitive benefits such as performance-based commissions, discounts, and a supportive Teammate Assistance Programme. Join us to be part of a team that values every individual and is dedicated to delivering unforgettable experiences in a fun and energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Supervisor- Westfield, London
✨Tip Number 1
Get to know the venue! Before your interview, pop into TOCA Social and soak up the atmosphere. Chat with staff, check out the vibe, and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Kitchen Supervisor, you'll be leading a team and interacting with guests. Brush up on your communication and leadership skills so you can shine during your interview.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles where you’ve led a team or solved problems. This will help us see how you can bring value to our kitchen at TOCA Social.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the TOCA family right from the start!
We think you need these skills to ace Kitchen Supervisor- Westfield, London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and hospitality shine through! We want to see that you’re excited about the role and ready to bring your energy to TOCA Social.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any supervisory roles in hospitality. We’re looking for someone who can lead a team, so showcase those skills clearly!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value a vibrant presence, so show us who you are and how you can contribute to our fun environment!
Apply Through Our Website:For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with TOCA Social!
How to prepare for a job interview at TOCA Social
✨Know the TOCA Social Vibe
Before your interview, get familiar with TOCA Social's unique dining and entertainment concept. Understand how they blend football with food and fun. This will help you connect with the interviewers and show that you're genuinely interested in their mission.
✨Showcase Your Leadership Skills
As a Kitchen Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully trained or supported teammates. Highlight your ability to provide constructive feedback and foster a positive work environment.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've tackled kitchen challenges or customer complaints. Be ready to discuss how you approached these situations and what solutions you implemented. This will showcase your quick thinking and practical approach.
✨Emphasise Your Passion for Food and Guest Experiences
TOCA Social values a passion for food and creating memorable experiences. Share your enthusiasm for the culinary world and any relevant experiences that highlight your commitment to guest satisfaction. This will resonate well with the interviewers.
