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For Companies At a Glance
- Tasks: Lead a dynamic kitchen team to create unforgettable dining experiences.
- Company: TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn up to £15.50 per hour, enjoy free meals, and access great discounts.
- Why this job: Join a fun, energetic environment and grow your career in hospitality.
- Qualifications: 1-2 years of supervisory experience or 6 months as a senior teammate.
- Other info: Flexible hours with opportunities for progression as we expand.
Overview
TOCA Social is the world\’s first dining and entertainment experience with a football twist. Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025. At TOCA Social, Everybody Plays! Football knowledge is not required; if you thrive in an energetic and fun environment you\’ll quickly fall in love with our concept.
Benefits
- Up to £15.50 per hour (inclusive of service charge)
- Complimentary TOCA games
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand
Job Highlights
- Location: TOCA Social, Westfield White City, Ariel Way, London W12 7GD
- Reports to: Head Chef
- Hours Required: Minimum of 15 hours per week; candidates must be flexible to work evenings and weekends
The dynamic role of a Kitchen Supervisor in Training means no two days are the same. You are responsible for bringing together multiple elements of our guests\’ journey to deliver memorable experiences, while supporting and developing your own team.
Role Scope & Responsibilities
We\’re searching for a Kitchen Captain who will work closely with all teammates and venue leadership teams to oversee daily operations, ensuring guests experience a memorable visit. This is a crucial role in supporting and developing our venue teams, by being their go-to for support.
- Cooking & Food Standards: Prep and cook dishes to spec, ensuring consistent portion sizes and presentation
- Food Safety & Hygiene: Lead by example with cleanliness and food safety, ensuring compliance with hygiene, HACCP, and health and safety standards
- Controlling GP & Reducing Waste: Manage costs through portion control, waste reduction, and stock management; help meet gross profit targets
- Team Leadership: Train and supervise the kitchen crew; coach teammates and provide constructive feedback; lead new initiatives
- Recruitment and Onboarding: Assist with TOCA Talent events to recruit talent and ensure proper training and compliance
- Stock & Ordering: Monitor stock levels, avoid over-ordering, perform weekly stock checks, ensure proper storage and rotation
- Problem Solving: Address issues such as kitchen problems, customer complaints, or missing deliveries with fast, practical solutions
Qualifications & Experience
- 1-2 years of supervisory experience within hospitality, or at least 6 months as a senior teammate at TOCA Social
- Passion for food and drink and providing memorable guest experiences
- Punctual, reliable, with a great attitude and work ethic
- Ability to work under pressure with a guest-first attitude
- Hands-on and willing to support the team and venue leadership
- Desire to develop themselves and teammates to deliver outstanding experiences
- Flexibility to work across evenings and weekends
- Willingness to support teammates across the venue and in varying departments
- Pride in your work and in the work of your teammates to exceed guest expectations
- Vibrant presence on the venue floor and ability to support teams with a warm, friendly manner
Seniority level
- Internship
Employment type
- Full-time
Job function
- Other
Industries
- IT Services and IT Consulting
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Kitchen Supervisor- Westfield, London employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Supervisor- Westfield, London
✨Tip Number 1
Get to know the venue! Before your interview, pop into TOCA Social and soak up the atmosphere. Chat with staff, check out the vibe, and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Kitchen Supervisor, you'll be leading a team and interacting with guests. Brush up on your communication and leadership skills so you can shine during your interview.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles where you’ve led a team or solved problems. This will help us see how you can bring value to our kitchen at TOCA Social.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the TOCA family right from the start!
We think you need these skills to ace Kitchen Supervisor- Westfield, London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for food and hospitality shine through! We want to see that you’re excited about the role and ready to bring your energy to TOCA Social.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles in hospitality. We’re looking for someone who can lead a team, so showcase those skills clearly!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value a vibrant presence, so show us who you are and how you can contribute to our fun environment!
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with TOCA Social!
How to prepare for a job interview at TOCA Social
✨Know the TOCA Social Vibe
Before your interview, get familiar with TOCA Social's unique dining and entertainment concept. Understand how they blend football with food and fun. This will help you connect with the interviewers and show that you're genuinely interested in their mission.
✨Showcase Your Leadership Skills
As a Kitchen Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully trained or supported teammates. Highlight your ability to provide constructive feedback and foster a positive work environment.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've tackled kitchen challenges or customer complaints. Be ready to discuss how you approached these situations and what solutions you implemented. This will showcase your quick thinking and practical approach.
✨Emphasise Your Passion for Food and Guest Experiences
TOCA Social values a passion for food and creating memorable experiences. Share your enthusiasm for the culinary world and any relevant experiences that highlight your commitment to guest satisfaction. This will resonate well with the interviewers.
