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- Tasks: Lead kitchen operations, ensuring top-notch food quality and team support.
- Company: Join TOCA Social, the innovative dining and entertainment venue with a football twist!
- Benefits: Earn up to £15.50/hour, enjoy free meals, discounts, and great progression opportunities.
- Why this job: Be part of a fun, energetic environment where every day is unique and exciting!
- Qualifications: 1-2 years in hospitality or 6 months at TOCA; passion for food and teamwork required.
- Other info: Flexible hours, evening and weekend shifts; perfect for students looking to grow!
TOCA Social is the world\’s first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits:
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
- Up to £15.50 per hour (inclusive of service charge)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights:
Location: TOCA Social, Westfield White City, Ariel Way, London W12 7GD
Reports to: Head Chef
Hours Required: Minimum of 15 hours per week. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Kitchen Supervisor in Training means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests\’ journey together to deliver memorable experiences, whilst supporting and developing your own team
Role Scope & Responsibilities:
We’re searching for a Kitchen Captain who will work closely with all teammates and venue leadership teams to oversee daily operations, ensuring guests experience a memorable visit. This is a crucial role in supporting and developing our venue teams, by being their go-to for support.
Some of your responsibilities will include:
- Cooking & Food Standards: Prep and cook dishes to spec, making sure everything that leaves the pass looks great and tastes even better. Consistency is key – from portion sizes to presentation
- Food Safety & Hygiene: Lead by example when it comes to cleanliness and food safety. You’ll help make sure the team sticks to all hygiene, HACCP, and health and safety standards, every shift.
- Controlling GP & Reducing Waste: Help keep food costs in check by sticking to portion controls, minimising waste, and using stock effectively. You’ll work with the Head Chef to meet gross profit targets and keep the kitchen running smart.
- Team Leadership: Support, train, and supervise the kitchen crew. Whether it’s getting new starters up to speed or helping run a tight ship on a busy night, you’ll be a key player in the team. You will be a key player in coaching teammates and providing constructive feedback when appropriate. You will also lead new opportunities/ initiatives, encouraging teammate support.
- Recruitment and Onboarding: Assisting with TOCA Talent events to recruit the best talent and make sure they receive the correct training and are compliant
- Stock & Ordering: Keep an eye on stock levels, make sure we’re not over-ordering or running out of the basics. You\’ll assist with weekly stock checks and ensure proper storage and rotation to cut down on waste.
- Problem Solving: Be ready to jump in when things don’t go to plan – whether it\’s a kitchen issue, a customer complaint, or a missing delivery, you’ll help find fast, practical solutions.
Qualifications & Experience:
- A confident and outgoing team player with 1-2 years supervisory experience within hospitality, or at least 6 months of experience as a senior teammate at TOCA Social.
- Passion and love for food, drink to provide memorable experiences for our guests
- A punctual and reliable individual with a great attitude and work ethic
- The ability to thrive under pressure whilst maintaining a can-do and guest first attitude
- A hands on individual who’s willing to support the team and venue leadership
- Someone passionate about developing themselves and teammates to deliver outstanding experiences
- Flexibility to work across evenings and weekends
- A willingness to support teammates across the venue and in varying departments where necessary
- A sense of pride in your work and the work of your teammates to exceed guest expectations
- Individuals with a vibrant presence on the venue floor and are ready to support teams where needed, maintaining a warm and friendly manner at all times.
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Kitchen Supervisor in Training- Westfield, London employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Supervisor in Training- Westfield, London
✨Tip Number 1
Familiarise yourself with TOCA Social's unique dining and entertainment concept. Understanding their brand and values will help you connect with the team during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in a fast-paced kitchen environment, especially if you've held supervisory roles. Be ready to discuss specific examples of how you've led a team or improved kitchen operations.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've successfully handled kitchen challenges or customer complaints, as this will showcase your ability to thrive under pressure.
✨Tip Number 4
Show your passion for food and hospitality during your interactions. Whether it's through casual conversations or during the interview process, expressing your love for creating memorable guest experiences can set you apart.
We think you need these skills to ace Kitchen Supervisor in Training- Westfield, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and any supervisory roles you've held. Emphasise your ability to work under pressure and your passion for food and drink, as these are key aspects of the Kitchen Supervisor role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the TOCA Social concept and how you align with their values. Mention specific experiences that demonstrate your leadership skills and ability to create memorable guest experiences.
Showcase Team Leadership Skills: Provide examples of how you've successfully led a team in previous roles. Highlight your experience in training new staff and your approach to maintaining high standards of food safety and hygiene.
Highlight Problem-Solving Abilities: Discuss situations where you've had to think on your feet and resolve issues quickly. This could include handling customer complaints or managing kitchen operations during busy periods, showcasing your ability to maintain a calm and effective approach.
How to prepare for a job interview at TOCA Social
✨Show Your Passion for Food and Hospitality
Make sure to express your love for food and the hospitality industry during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this role is all about creating memorable experiences for guests.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to training and supporting teammates, as well as how you handle challenges in a busy kitchen environment.
✨Emphasise Your Problem-Solving Abilities
Be ready to discuss specific situations where you've had to think on your feet and resolve issues quickly. This could include handling customer complaints or managing unexpected kitchen challenges.
✨Highlight Your Flexibility and Reliability
Since the role requires working evenings and weekends, it's important to convey your willingness to be flexible with your schedule. Share examples of how you've demonstrated reliability in previous roles, ensuring that you can be counted on by your team.
