Kitchen Crew Member- O2, London
Kitchen Crew Member- O2, London

Kitchen Crew Member- O2, London

London Full-Time No home office possible
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At a Glance

  • Tasks: Join our kitchen crew to create unforgettable dining experiences at TOCA Social!
  • Company: TOCA Social is revolutionising dining and entertainment with a unique football twist.
  • Benefits: Enjoy up to £14.50 OTE, free meals, discounts, and great progression opportunities!
  • Why this job: Be part of a fun, energetic team where every day brings new challenges and excitement.
  • Qualifications: We're looking for reliable, positive individuals who thrive in fast-paced environments.
  • Other info: Flexible hours required; no football knowledge needed, just a passion for great food!

TOCA Social is the world\’s first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London, and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas, and Mexico in 2025!

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive in an energetic and fun environment, you’ll quickly fall in love with our concept!

Benefits:

You’ll have full access to our TOCA Treats, including (but not limited to):

  • Up to £14.50 OTE (inclusive of service charge)
  • Complimentary TOCA games!
  • Huge discounts on our F&B
  • Free meal whilst on shift
  • Local retail & hospitality discounts!
  • Teammate Assistance Programme with access to free counselling sessions
  • Great progression opportunities as we expand!

Job Highlights:

Location: TOCA Social, The O2, Peninsula Square, SE10 0DX

Reports to: Head Chef

Hours Required: Minimum of 10 hours per week. Candidates must be flexible to work evenings and weekends.

The dynamic role of a Chef means no two days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests\’ journey to deliver memorable experiences. We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive cross-departmental training to support the venue as needed.

Role Scope & Responsibilities:

We’re looking for a Chef who will ensure the smooth running of our Heart of House operations to create exceptional guest experiences through your passion for creating delicious dishes. Your responsibilities include:

  • Supporting your teammates across the kitchen with the preparation and delivery of TOCA Social dishes
  • Ensuring high kitchen standards at all times, including cleanliness, food quality, and presentation
  • Working closely with your teammates and wider venue staff to exceed guest expectations
  • Escalating maintenance issues to your leader
  • Ensuring all products are stored and labelled correctly
  • Adhering to all TOCA Social standards, guidelines, and statutory regulations (e.g., Health & Safety, Food Safety, Allergy processes)
  • Communicating clearly, warmly, and friendly with all teammates
  • Supporting the kitchen and venue during events
  • Being a team player who supports other departments when needed
  • Supporting junior team members\’ skill development
  • Monitoring stock levels and ensuring proper storage and labelling
  • Working with the Head Chef to minimize wastage and follow portion control guidelines
  • Looking for opportunities to exceed expectations in a positive manner
  • Being flexible to cover various duties as required by business needs

Qualifications & Experience:

  • A punctual, reliable individual with a positive attitude and strong work ethic
  • A quick learner capable of working under pressure in a fast-paced environment
  • Passionate about delivering top-quality experiences
  • Desire to make people happy and create memorable moments
  • Willing to roll up sleeves and help out across departments
  • Food Safety Level 2 qualification (preferable but not essential)
  • Experience working in a kitchen as a Chef, Kitchen Assistant, or similar

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Kitchen Crew Member- O2, London employer: TOCA Social

At TOCA Social, we pride ourselves on being an innovative employer that fosters a vibrant and inclusive work culture. Located in the iconic O2 arena, our team members enjoy competitive pay, complimentary meals during shifts, and extensive training opportunities to support career growth. With a focus on teamwork and fun, we ensure that every day is an exciting chance to create memorable experiences for our guests while enjoying significant discounts and benefits.
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Contact Detail:

TOCA Social Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Kitchen Crew Member- O2, London

✨Tip Number 1

Familiarise yourself with TOCA Social's unique dining and entertainment concept. Understanding their brand and what makes them stand out will help you connect with the team during your interview.

✨Tip Number 2

Showcase your teamwork skills! Since the role involves supporting teammates across the kitchen, be ready to share examples of how you've successfully collaborated in previous jobs.

✨Tip Number 3

Be prepared to discuss your ability to work under pressure. The fast-paced environment at TOCA Social means they value quick learners who can maintain high standards even when things get busy.

✨Tip Number 4

Express your passion for creating memorable experiences. Whether it's through food or service, showing that you care about guest satisfaction will resonate well with the hiring team.

We think you need these skills to ace Kitchen Crew Member- O2, London

Teamwork
Time Management
Attention to Detail
Food Safety Knowledge
Communication Skills
Adaptability
Customer Service Orientation
Ability to Work Under Pressure
Basic Cooking Skills
Problem-Solving Skills
Flexibility
Organisational Skills
Passion for Food and Hospitality
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Kitchen Crew Member position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Personalised CV: Create a CV that showcases your experience in the kitchen or hospitality sector. Emphasise your ability to work under pressure, your teamwork skills, and any relevant qualifications, such as Food Safety Level 2.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the unique dining experience at TOCA Social. Mention specific examples of how you can contribute to creating memorable guest experiences and your willingness to support other departments.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at TOCA Social

✨Show Your Passion for Food

Make sure to express your enthusiasm for cooking and creating delicious dishes. Talk about any experiences you've had in the kitchen, whether professional or personal, and how they have shaped your love for food.

✨Demonstrate Team Spirit

Since the role requires a lot of teamwork, be prepared to discuss examples of how you've successfully worked with others in previous jobs. Highlight your ability to support teammates and contribute positively to a team environment.

✨Emphasise Flexibility

The job requires flexibility in working hours, especially evenings and weekends. Be ready to discuss your availability and willingness to adapt to the needs of the business, showing that you're a reliable and committed candidate.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations in the kitchen, such as dealing with high-pressure moments or maintaining cleanliness. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.

Kitchen Crew Member- O2, London
TOCA Social

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