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- Tasks: Create delicious drinks and deliver unforgettable experiences for our guests.
- Company: Join TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn competitive pay, enjoy discounts, and access free meals while working.
- Why this job: Be part of a fun, energetic team and grow your career in hospitality.
- Qualifications: Must be 18+, with at least 1 year of bartending experience.
- Other info: Flexible hours available; perfect for students looking to gain experience.
The predicted salary is between 13 - 16 £ per hour.
TOCA Social is the world's first dining and entertainment experience with a football twist, and it is set to change the game. Our first venue opened in The O2, London and our second in Birmingham. We are also set to open in Westfield London, Dallas and Mexico.
At TOCA Social, Everybody Plays. Football knowledge is not required, so if you thrive in an energetic and fun environment, you'll quickly fall in love with our concept.
Benefits:
- Average earning of £***** per hour inclusive of tronc (based on the last month's average)
- Complimentary TOCA games
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail hospitality discounts
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand
Job Highlights:
- Location: TOCA Social, Westfield White City, Ariel Way W12 7GD
- Reports to: Bar Hospitality Manager
- Hours Required: Part Time and Full Time roles available.
- Candidates must be flexible to work evenings and weekends.
The dynamic role of a Bartender means no 2 days are the same at TOCA Social. You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences. We're passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary.
Role Scope Responsibilities:
- Greeting and supporting guests through their journey to provide a best in class experience
- Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
- Creating delicious drinks to TOCA Social standards
- Confidently providing knowledge and drink recommendations
- Supporting Barbacks as and when necessary
- Taking guest orders, delivering drinks and checking in with guests
- Coaching junior members of the team to become legends
- Being aware of legal regulations; including verifying guest age when necessary through ID checks
- Walking guests through our F&B offering and making recommendations
- Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
- Ensuring guest facing areas are clean, presentable and clear
- Assisting guests with transactions in an efficient timely manner, being accountable for all transactions
- Providing clear and concise communication to teammates to minimise disruption to guests
- Ensuring all items/stock are replenished and available to guests
- Following all health safety and allergy procedures
- Being flexible in covering a range of duties in line with business needs when required
Qualifications Experience:
- A quick learner with the ability to work under pressure in a fast paced environment
- Passionate about delivering top quality experiences
- Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
- Minimum of 1 year experience in crafting drinks, including cocktails
- Someone who is at least 18 years old due to working with alcohol
Bartender - Westfield White City, London in England employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - Westfield White City, London in England
✨Tip Number 1
Get to know TOCA Social! Familiarise yourself with their vibe and what makes them unique. This way, when you chat with them, you can show off your enthusiasm and understanding of their concept.
✨Tip Number 2
Practice your drink-making skills! Since you'll be crafting cocktails and drinks, it’s a good idea to brush up on your techniques. Maybe even whip up a few signature drinks to impress during your interview!
✨Tip Number 3
Be ready to showcase your personality! TOCA Social is all about creating memorable experiences, so let your energy and passion shine through in every interaction. They want to see how you can make guests feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about TOCA Social right there.
We think you need these skills to ace Bartender - Westfield White City, London in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the fun environment at TOCA Social.
Tailor Your Application: Make sure to tailor your application to the Bartender role specifically. Highlight any relevant experience you have in crafting drinks and creating memorable guest experiences, as this is what we’re all about!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TOCA Social
✨Know the TOCA Social Vibe
Before your interview, get familiar with TOCA Social's unique dining and entertainment concept. Understand how they blend football with a fun atmosphere. This will help you show your enthusiasm for the role and how you can contribute to creating memorable guest experiences.
✨Show Off Your Bartending Skills
Be prepared to discuss your bartending experience in detail. Highlight your ability to craft cocktails and create delicious drinks. If possible, bring along a portfolio or examples of your work to demonstrate your skills and creativity behind the bar.
✨Emphasise Teamwork and Flexibility
Since the role involves supporting other departments and working as part of a team, be ready to share examples of how you've successfully collaborated with others in previous jobs. Show that you're adaptable and willing to roll up your sleeves to help out wherever needed.
✨Prepare Questions About Guest Experience
Think of insightful questions to ask about how TOCA Social prioritises guest experiences. This shows your genuine interest in the role and helps you understand their expectations. For instance, you could ask about their approach to exceeding guest expectations or how they handle busy periods.
