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- Tasks: Create memorable dining experiences in a fast-paced kitchen environment.
- Company: Join TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn £12.21 per hour, enjoy discounts, free meals, and great progression opportunities.
- Why this job: Be part of an exciting team and make guests happy every day!
- Qualifications: Reliable, quick learner with a passion for delivering top-quality service.
- Other info: Flexible hours, supportive team culture, and opportunities to grow your skills.
TOCA Social is the world’s first dining and entertainment experience with a football twist. Our venues opened in 2021 in The O2, London and in 2024 in Birmingham. We are expanding to Westfield London, Dallas and Mexico in 2025.
As a Kitchen Crew Member you will help create memorable guest experiences in a fast‑paced, energetic environment.
Benefits- £12.21 per hour + service charge
- Complimentary TOCA games
- Huge discounts on food & beverage
- Free meal while on shift
- Local retail & hospitality discounts
- Teammate Assistance Programme with free counselling
- Great progression opportunities as we expand
- Location: TOCA Social, Birmingham Bullring, Birmingham, B5 4BU
- Reports to: Head Chef
- Hours required: Minimum of 10–15 hours per week, flexible for evenings and weekends
- Support teammates across kitchen preparations and delivery of TOCA Social dishes
- Maintain high kitchen standards, including cleanliness, food quality and presentation
- Collaborate with teammates and wider venue staff to exceed guest expectations
- Escalate maintenance issues to the leader
- Store and label products correctly
- Adhere to TOCA Social standards, statutory regulations (Health & Safety, Food Safety, Allergy processes)
- Communicate clearly, warmly and friendly with all venue teammates
- Assist kitchen and venue during events
- Support other departments as needed
- Mentor junior members to develop their skills
- Monitor stock levels, ensuring proper storage and labeling
- Work with the Head Chef on waste minimisation and portion control
- Identify opportunities to exceed expectations in a positive, surprising and delightful manner
- Be flexible to cover a range of duties in line with business needs when required
- Punctual, reliable, with a great attitude and work ethic
- Quick learner, capable of working under pressure in a fast‑paced environment
- Passionate about delivering top‑quality experiences
- Willingness to make people happy and deliver genuine, memorable service
- Ready to roll up sleeves and support other departments and teammates
- Food Safety Level 2 qualification (preferred but not mandatory)
- Experience in a kitchen setting (Chef, Kitchen Assistant or similar)
- Employment type: Full‑time (part‑time shift work accepted)
- Seniority level: Entry level
- Industry: Food & Beverage
- Equal Employment Opportunity: We welcome applications from all backgrounds.
Kitchen Crew Member - Birmingham Bullring employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Crew Member - Birmingham Bullring
✨Tip Number 1
Get to know the venue! Before your interview, pop into TOCA Social and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your communication skills! As a Kitchen Crew Member, you'll need to work closely with teammates. Try role-playing common kitchen scenarios with friends to boost your confidence.
✨Tip Number 3
Show off your passion for food! During interviews, share your favourite dishes or experiences in the kitchen. It’ll help you stand out as someone who truly cares about delivering great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Kitchen Crew Member - Birmingham Bullring
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about creating memorable experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in kitchen settings. Mention any specific skills or qualifications that align with what we’re looking for, like teamwork and food safety knowledge.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Kitchen Crew Member position at TOCA Social.
How to prepare for a job interview at TOCA Social
✨Know the Venue
Before your interview, take some time to research TOCA Social and its unique dining experience. Familiarise yourself with their menu and the concept of combining football with dining. This shows your genuine interest and helps you connect your answers to their values.
✨Show Your Team Spirit
As a Kitchen Crew Member, teamwork is key. Be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to support teammates and maintain a positive atmosphere, especially in a fast-paced environment.
✨Demonstrate Your Passion for Service
TOCA Social is all about creating memorable guest experiences. Prepare to discuss what delivering excellent service means to you. Share any relevant experiences where you went above and beyond to make someone’s day better, as this aligns perfectly with their mission.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle kitchen responsibilities, like maintaining cleanliness and food quality. Think of scenarios where you had to manage stock levels or deal with a busy service. Being prepared with specific examples will help you stand out.
