At a Glance
- Tasks: Lead a diverse team to create unforgettable guest experiences in a vibrant entertainment venue.
- Company: A top entertainment venue in Birmingham with a focus on team culture and guest delight.
- Benefits: Competitive salary, complimentary games, and opportunities for career growth.
- Why this job: Join a fun environment where you can make a real difference in guest satisfaction.
- Qualifications: 3+ years in hospitality, strong communication skills, and a passion for service.
The predicted salary is between 30000 - 42000 £ per year.
A leading entertainment venue in Birmingham is seeking a dynamic Team Leader to manage and support a diverse team while ensuring exceptional guest experiences. The ideal candidate should have over 3 years of experience in hospitality, excellent communication skills, and a passion for delivering memorable experiences.
Responsibilities include:
- Team management
- Training
- Providing a safe environment for over 300,000 annual guests
This role offers competitive salary, complimentary games, and growth opportunities.
Hospitality Leader: Elevate Team Culture & Guest Delight in Birmingham employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Leader: Elevate Team Culture & Guest Delight in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for guest experiences shine through. Remember, they’re looking for someone who can elevate team culture just as much as they are for skills.
✨Tip Number 3
Prepare for those interviews! Research the venue and think about how you can contribute to their mission of delivering memorable experiences. Have some examples ready that showcase your team management and training skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Hospitality Leader: Elevate Team Culture & Guest Delight in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating memorable experiences for guests and leading a team.
Highlight Relevant Experience: Make sure to showcase your 3+ years of experience in hospitality. We’re looking for specific examples of how you've managed teams and enhanced guest satisfaction in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at TOCA Social
✨Know Your Venue
Before the interview, do your homework on the entertainment venue. Familiarise yourself with their offerings, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Experience
With over 3 years in hospitality, be ready to share specific examples of how you've managed teams and enhanced guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Emphasise Communication Skills
As a Team Leader, excellent communication is key. Prepare to discuss how you've effectively communicated with diverse teams and guests in the past. Consider sharing a story where your communication skills made a significant impact on a situation.
✨Passion for Guest Delight
Demonstrate your passion for creating memorable experiences. Think of a time when you went above and beyond for a guest or team member. This will resonate well with the interviewers and show that you truly care about guest satisfaction.
