Hospitality Champion — Guest Experience (Evenings & Weekends) in Birmingham
Hospitality Champion — Guest Experience (Evenings & Weekends)

Hospitality Champion — Guest Experience (Evenings & Weekends) in Birmingham

Birmingham Part-Time 25000 - 30000 £ / year (est.) No home office possible
TOCA Social

At a Glance

  • Tasks: Greet and support guests, manage orders, and create memorable experiences.
  • Company: Unique dining and entertainment venue in Birmingham.
  • Benefits: Competitive pay starting at £12.21 per hour plus service charge.
  • Why this job: Join a fun environment and make a real impact on guest experiences.
  • Qualifications: Reliable, positive attitude, and willingness to assist in various departments.
  • Other info: Great progression opportunities and flexible evening and weekend shifts.

The predicted salary is between 25000 - 30000 £ per year.

A unique dining and entertainment venue in Birmingham is seeking a Hospitality Champion. In this dynamic role, you will greet and support guests, manage guest orders, and provide memorable experiences in a fun environment. Flexibility to work evenings and weekends is required.

Ideal candidates are reliable, possess a positive attitude, and are ready to assist in various departments. Competitive pay starts at £12.21 per hour, plus service charge with great progression opportunities.

Hospitality Champion — Guest Experience (Evenings & Weekends) in Birmingham employer: TOCA Social

Join a vibrant dining and entertainment venue in Birmingham, where we prioritise creating unforgettable guest experiences in a fun and dynamic atmosphere. As a Hospitality Champion, you'll enjoy competitive pay starting at £12.21 per hour, plus service charge, alongside excellent opportunities for career progression and personal growth. Our supportive work culture values reliability and positivity, making it an ideal place for those looking to thrive in the hospitality industry.
TOCA Social

Contact Detail:

TOCA Social Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Champion — Guest Experience (Evenings & Weekends) in Birmingham

Tip Number 1

Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get to the interview stage, let your positive attitude shine through. Remember, they’re looking for someone who can create memorable experiences for guests.

Tip Number 3

Be flexible and ready to adapt! Since this role requires working evenings and weekends, highlight your availability and willingness to jump into different departments when needed.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Hospitality Champion — Guest Experience (Evenings & Weekends) in Birmingham

Guest Service Skills
Order Management
Positive Attitude
Flexibility
Reliability
Teamwork
Communication Skills
Problem-Solving Skills
Adaptability
Customer Experience Enhancement

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create memorable experiences for our guests.

Tailor Your Application: Make sure to tailor your application to the Hospitality Champion role. Highlight any relevant experience you have in guest support or managing orders, and explain how your skills align with what we’re looking for.

Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on your key strengths!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!

How to prepare for a job interview at TOCA Social

Know the Venue Inside Out

Before your interview, make sure to research the dining and entertainment venue thoroughly. Familiarise yourself with their menu, services, and any special events they host. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.

Show Off Your People Skills

As a Hospitality Champion, your ability to connect with guests is crucial. Prepare examples of past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting your positive attitude and reliability will resonate well with the interviewers.

Flexibility is Key

Since the role requires working evenings and weekends, be ready to discuss your availability openly. If you have prior experience in similar shifts, mention it! This shows that you're adaptable and committed to meeting the needs of the venue.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, and how success is measured in this role. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.

Hospitality Champion — Guest Experience (Evenings & Weekends) in Birmingham
TOCA Social
Location: Birmingham

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