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For Companies At a Glance
- Tasks: Create delicious drinks and deliver unforgettable experiences to our guests.
- Company: Join TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn £12.21 per hour plus service charge, enjoy discounts, and free meals on shift!
- Why this job: Be part of a fun, energetic team and grow your career in an exciting environment.
- Qualifications: Must be 18+, reliable, and passionate about delivering top-notch customer experiences.
- Other info: Flexible hours available; great progression opportunities as we expand!
The predicted salary is between 25000 - 30000 £ per year.
TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024 and our Westfield London venue in 2025. So far in 2026 we have opened our first venue in the US in Dallas and are set to open in Mexico and Paris later in 2026! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits
- £12.21 per hour plus service charge!
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights
- Location: TOCA Social, Westfield White City, London, W12 7GF
- Reports to: Bar & Hospitality Manager
- Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities
- Greeting & supporting guests through their journey to provide a best in class experience
- Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
- Creating delicious drinks to TOCA Social standards
- Confidently provide knowledge and drink recommendations
- Supporting Bar Backs as and when necessary
- Taking guest orders, delivering drinks and checking in with guests
- Coaching junior members of the team to become legends
- Being aware of legal regulations; including verifying guest age when necessary through ID checks
- Walking guests through our F&B offering and making recommendations
- Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
- Ensuring guest facing areas are clean, presentable and clear
- Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
- Proving clear and concise communication to teammates to minimise disruption to guests
- Ensuring all items/stock are replenished and available to guests
- Following all health & safety and allergy procedures
- Being flexible in covering a range of duties in line with business needs when required
Qualifications & Experience
- A punctual and reliable individual with a great attitude and work ethic!
- A quick learner with the ability to work under pressure in a fast paced environment
- Passionate about delivering top quality experiences
- A willingness and desire to make people happy and deliver genuine and memorable experiences
- Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates!)
- Bar experience in crafting drinks, including cocktails
- Someone who is at least 18 years old due to working with alcohol
Bartender- Westfield, White City, London employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender- Westfield, White City, London
✨Tip Number 1
Get to know TOCA Social! Familiarise yourself with our unique dining and entertainment concept. When you walk into that interview, show us your enthusiasm for the brand and how you can contribute to creating those memorable experiences for our guests.
✨Tip Number 2
Practice your drink knowledge! Even if you’re not a cocktail expert yet, brush up on some popular drinks and be ready to share your thoughts on what makes a great beverage experience. We love seeing candidates who are eager to learn and grow in this area!
✨Tip Number 3
Show off your personality! At TOCA Social, we thrive on energy and fun. During your interview, let your warm and welcoming nature shine through. We want to see how you can make our guests feel special and create a lively atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the TOCA family. Let’s get you on board and start making some legendary experiences together!
We think you need these skills to ace Bartender- Westfield, White City, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working in a fun and energetic environment like TOCA Social.
Tailor Your Application: Make sure to tailor your application to the Bartender role. Highlight any relevant experience you have, especially in crafting drinks or providing excellent customer service. We love seeing how your skills match what we’re looking for!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at TOCA Social
✨Know the TOCA Social Vibe
Before your interview, get familiar with TOCA Social's unique dining and entertainment concept. Understand their focus on creating memorable experiences and how football plays a role in that. This will help you connect with the interviewers and show that you're genuinely interested in being part of their energetic environment.
✨Show Off Your Bartending Skills
If you've got bartending experience, be ready to discuss your favourite cocktails and any creative drink ideas you might have. Bring examples of how you've crafted drinks in the past and how you can contribute to TOCA Social's standards. They want someone who can whip up delicious drinks while keeping the atmosphere fun!
✨Emphasise Team Spirit
TOCA Social values teamwork, so highlight your ability to work well with others. Share examples of how you've supported teammates in previous roles or how you've coached junior staff. This will demonstrate that you're not just about making drinks but also about building a strong team dynamic.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various guest situations, like dealing with difficult customers or managing busy shifts. Think of specific examples from your past experiences where you exceeded guest expectations or resolved issues effectively. This will showcase your problem-solving skills and commitment to delivering top-notch service.