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For Companies At a Glance
- Tasks: Create delicious drinks and deliver unforgettable experiences for our guests.
- Company: Join TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn £14.21 per hour, enjoy free meals, discounts, and great progression opportunities.
- Why this job: Be part of a fun, energetic team and make people happy every day!
- Qualifications: Must be 18+, with at least 1 year of bartending experience.
- Other info: Flexible hours available; perfect for students looking to gain experience.
TOCA Social is the world's first dining and entertainment experience with a football twist. Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are set to open in Westfield London, Dallas and Mexico in 2025. At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits
- Average earning of £14.21 per hour inclusive of tronc (based on the last month’s average)
- Complimentary TOCA games
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand
Job Highlights
- Location: TOCA Social, Westfield White City, Ariel Way W12 7GD
- Reports to: Bar & Hospitality Manager
- Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.
Role overview
The dynamic role of a Bartender means no 2 days are the same at TOCA Social. You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences. We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities
- Greeting & supporting guests through their journey to provide a best in class experience
- Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
- Creating delicious drinks to TOCA Social standards
- Confidently provide knowledge and drink recommendations
- Supporting Barbacks as and when necessary
- Taking guest orders, delivering drinks and checking in with guests
- Coaching junior members of the team to become legends
- Being aware of legal regulations; including verifying guest age when necessary through ID checks
- Walking guests through our F&B offering and making recommendations
- Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
- Ensuring guest facing areas are clean, presentable and clear
- Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
- Proving clear and concise communication to teammates to minimise disruption to guests
- Ensuring all items/stock are replenished and available to guests
- Following all health & safety and allergy procedures
- Being flexible in covering a range of duties in line with business needs when required
Qualifications & Experience
- A quick learner with the ability to work under pressure in a fast paced environment
- Passionate about delivering top quality experiences
- Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
- Minimum of 1 year experience in crafting drinks, including cocktails
- Someone who is at least 18 years old due to working with alcohol
Bartender - Westfield White City, London employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - Westfield White City, London
✨Tip Number 1
Get to know the venue! Before your interview, pop into TOCA Social and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and helps you stand out!
✨Tip Number 2
Practice your drink-making skills! Brush up on your cocktail knowledge and be ready to impress with your creativity. You might even want to prepare a signature drink to showcase your flair during the interview.
✨Tip Number 3
Show off your personality! At TOCA Social, it’s all about creating memorable experiences. Be yourself in the interview and let your passion for hospitality shine through. They want to see your energy and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities at TOCA Social right there. Don’t miss out!
We think you need these skills to ace Bartender - Westfield White City, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for creating memorable experiences and having fun while doing it.
Tailor Your Application: Make sure to tailor your application to the Bartender role at TOCA Social. Highlight any relevant experience you have in crafting drinks and working in fast-paced environments. We love seeing how your skills match what we’re looking for!
Keep It Clear and Concise: While we want to know all about you, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like making a great cocktail!
How to prepare for a job interview at TOCA Social
✨Know the TOCA Social Vibe
Before your interview, get familiar with TOCA Social's unique dining and entertainment concept. Understand their focus on creating fun and memorable experiences for guests. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Show Off Your Bartending Skills
Be ready to discuss your bartending experience, especially your ability to craft cocktails and create delicious drinks. You might even want to prepare a few drink recommendations that fit the TOCA Social style. This will demonstrate your expertise and enthusiasm for the role.
✨Emphasise Teamwork and Flexibility
Since the role involves supporting other departments and coaching junior team members, highlight your teamwork skills and willingness to help out wherever needed. Share examples from your past experiences where you’ve worked collaboratively or adapted to changing situations.
✨Prepare for Guest Interaction Scenarios
Think about how you would handle various guest interactions, from greeting them warmly to managing difficult situations. Practice your responses to common scenarios, as this will showcase your customer service skills and your ability to create exceptional experiences.
