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- Tasks: Create memorable experiences by crafting delicious drinks and engaging with guests.
- Company: TOCA Social, the world's first football-themed dining and entertainment venue.
- Benefits: Earn £14.21 per hour, enjoy discounts, free meals, and access to complimentary games!
- Why this job: Join a fun, energetic team and be part of an exciting new concept in Birmingham.
- Qualifications: Must be 18+, reliable, and passionate about delivering top-notch guest experiences.
- Other info: Flexible hours available with great progression opportunities as we expand!
TOCA Social is the world\’s first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London in 2025 and Dallas, Paris and Mexico in 2026!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
- Average earning of £14.21 per hour inclusive of tronc (based on the last month’s average)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Full and Part Time roles available
- Great progression opportunities as we expand!
Job Highlights
Location: TOCA Social Birmingham, 11 St Martin\’s Walk, Birmingham B5 4BU
Reports to: Deputy Manager
Hours Required: 10 or 15 hours per week. This is a Fixed Term role, starting from November 2025 and finishing in January 2026
Candidates must be flexible to work evenings and weekends.
The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests\’ journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities
We’re on the hunt for an energetic and engaging Bartender who will ensure the smooth running of our bars and help create exceptional guest experiences within our venue! Some of your responsibilities include:
- Greeting & supporting guests through their journey to provide a best in class experience
- Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
- Creating delicious drinks to TOCA Social standards
- Confidently provide knowledge and drink recommendations
- Supporting Bar Backs as and when necessary
- Taking guest orders, delivering drinks and checking in with guests
- Coaching junior members of the team to become legends
- Being aware of legal regulations; including verifying guest age when necessary through ID checks
- Walking guests through our F&B offering and making recommendations
- Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
- Ensuring guest facing areas are clean, presentable and clear
- Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
- Proving clear and concise communication to teammates to minimise disruption to guests
- Ensuring all items/stock are replenished and available to guests
- Following all health & safety and allergy procedures
- Being flexible in covering a range of duties in line with business needs when required
Qualifications & Experience
- A punctual and reliable individual with a great attitude and work ethic!
- A quick learner with the ability to work under pressure in a fast paced environment
- Passionate about delivering top quality experiences
- A willingness and desire to make people happy and deliver genuine and memorable experiences
- Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates!)
- Bar experience in crafting drinks, including cocktails
- Someone who is at least 18 years old due to working with alcohol
#J-18808-Ljbffr
Bartender - Bullring, Birmingham- FTC employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - Bullring, Birmingham- FTC
✨Tip Number 1
Get to know the venue! Before your interview, pop into TOCA Social and soak up the atmosphere. Chat with the staff, check out the drinks menu, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your drink-making skills! Even if you’re already experienced, brush up on your cocktail knowledge and be ready to impress. You might even want to prepare a signature drink to showcase your creativity during the interview!
✨Tip Number 3
Show off your personality! At TOCA Social, they’re all about creating memorable experiences. Be yourself during the interview and let your passion for hospitality shine through. Remember, they want someone who can bring energy and fun to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TOCA Social family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Bartender - Bullring, Birmingham- FTC
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working in a fun and energetic environment like TOCA Social.
Tailor Your Application: Make sure to tailor your application to the Bartender role specifically. Highlight any relevant experience you have, especially in crafting drinks or providing excellent customer service, as this will help us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid any unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TOCA Social
✨Know the Venue
Before your interview, take some time to research TOCA Social and its unique concept. Familiarise yourself with their offerings and the overall vibe of the venue. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Show Your Personality
As a Bartender, being energetic and engaging is key! During the interview, let your personality shine through. Share stories that highlight your ability to create memorable experiences for guests, and don’t be afraid to show your enthusiasm for working in a fun environment.
✨Prepare for Scenario Questions
Expect questions that assess how you handle various situations, especially under pressure. Think of examples from your past experiences where you’ve successfully managed difficult customers or busy shifts. This will demonstrate your problem-solving skills and ability to thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role and the team. Inquire about training opportunities or how they support career progression. This shows that you’re serious about your growth and genuinely interested in becoming part of their team.