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- Tasks: Join us as a Bartender, creating unforgettable experiences and crafting delicious drinks!
- Company: TOCA Social is revolutionising dining and entertainment with a unique football twist.
- Benefits: Enjoy competitive pay, free meals, discounts, and access to wellness support!
- Why this job: Be part of a fun, energetic team where every day brings new challenges and opportunities.
- Qualifications: Must be 18+, reliable, quick learner, and passionate about delivering great experiences.
- Other info: Flexible hours available, with great progression opportunities as we expand!
TOCA Social is the world\’s first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London in 2025 and Dallas, Paris and Mexico in 2026!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Benefits:
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
- Average earning of £14.21 per hour inclusive of tronc (based on the last month’s average)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Full and Part Time roles available
- Great progression opportunities as we expand!
Job Highlights:
Location: TOCA Social Birmingham, 11 St Martin\’s Walk, Birmingham B5 4BU
Reports to: Bar Manager
Hours Required: 10 or 15 hours per week. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests\’ journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!
Role Scope & Responsibilities:
We’re on the hunt for an energetic and engaging Bartender who will ensure the smooth running of our bars and help create exceptional guest experiences within our venue! Some of your responsibilities include:
- Greeting & supporting guests through their journey to provide a best in class experience
- Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
- Creating delicious drinks to TOCA Social standards
- Confidently provide knowledge and drink recommendations
- Supporting Bar Backs as and when necessary
- Taking guest orders, delivering drinks and checking in with guests
- Coaching junior members of the team to become legends
- Being aware of legal regulations; including verifying guest age when necessary through ID checks
- Walking guests through our F&B offering and making recommendations
- Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
- Ensuring guest facing areas are clean, presentable and clear
- Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
- Proving clear and concise communication to teammates to minimise disruption to guests
- Ensuring all items/stock are replenished and available to guests
- Following all health & safety and allergy procedures
- Being flexible in covering a range of duties in line with business needs when required
Qualifications & Experience:
- A punctual and reliable individual with a great attitude and work ethic!
- A quick learner with the ability to work under pressure in a fast paced environment
- Passionate about delivering top quality experiences
- A willingness and desire to make people happy and deliver genuine and memorable experiences
- Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates!)
- Bar experience in crafting drinks, including cocktails
- Someone who is at least 18 years old due to working with alcohol
#J-18808-Ljbffr
Bartender - Bullring, Birmingham employer: TOCA Social
Contact Detail:
TOCA Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - Bullring, Birmingham
✨Tip Number 1
Familiarise yourself with TOCA Social's unique concept and offerings. Understanding their dining and entertainment experience will help you engage with guests and showcase your enthusiasm during the interview.
✨Tip Number 2
Highlight your ability to work in a fast-paced environment. Share specific examples from previous roles where you successfully managed multiple tasks while maintaining a positive attitude, as this is crucial for a Bartender at TOCA Social.
✨Tip Number 3
Demonstrate your passion for customer service. Be prepared to discuss how you've gone above and beyond to create memorable experiences for guests in past positions, as this aligns perfectly with TOCA Social's mission.
✨Tip Number 4
Show your willingness to learn and adapt. Mention any previous training or experiences where you took on new responsibilities or helped out in different departments, as TOCA Social values team players who are flexible and eager to grow.
We think you need these skills to ace Bartender - Bullring, Birmingham
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Bartender position at TOCA Social. Tailor your application to highlight relevant experience and skills.
Craft a Personalised CV: Create a CV that showcases your bartending experience, customer service skills, and ability to work in a fast-paced environment. Use specific examples to demonstrate how you've delivered exceptional guest experiences in the past.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the unique concept of TOCA Social. Mention your passion for creating memorable experiences and how you can contribute to the team’s success.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as drink crafting, teamwork, and communication. Mention any experience with training or coaching others, as this aligns with the responsibilities outlined in the job description.
How to prepare for a job interview at TOCA Social
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences for guests. Talk about any previous roles where you made a positive impact on customer satisfaction, as this aligns perfectly with the values of TOCA Social.
✨Demonstrate Your Team Spirit
Since the role involves working closely with teammates, highlight your ability to collaborate and support others. Share examples of how you've helped colleagues in past jobs, especially in high-pressure situations.
✨Be Ready to Discuss Drink Knowledge
Even though football knowledge isn't required, being familiar with drink preparation and recommendations is key. Brush up on cocktail recipes and be prepared to discuss your experience in crafting drinks to show you're ready for the role.
✨Emphasise Flexibility and Reliability
The job requires flexibility in working hours, so be sure to mention your availability for evenings and weekends. Highlight your punctuality and reliability in previous roles to reassure them that you can be counted on.
