At a Glance
- Tasks: Lead a dynamic kitchen team to create memorable dining experiences.
- Company: Join TOCA Social, a vibrant venue in Westfield, London.
- Benefits: Earn £12.71 per hour plus tronc, enjoy free meals and discounts.
- Other info: Flexible hours, evening and weekend shifts required.
- Why this job: Be part of an exciting environment with great progression opportunities.
- Qualifications: 1-2 years supervisory experience in hospitality or senior role at TOCA.
The predicted salary is between 12 - 15 £ per hour.
Benefits:
- £12.71 per hour + tronc (approx. £2.50 per hour based on last month’s average)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights:
- Location: TOCA Social, Westfield White City, Ariel Way, W12 7GF
- Reports to: Area Head Chef
- Hours Required: Minimum of 15 hours per week. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Kitchen Captain means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences, whilst supporting and developing your own team.
Role Scope & Responsibilities:
- Cooking & Food Standards: Prep and cook dishes to spec, making sure everything that leaves the pass looks great and tastes even better. Consistency is key – from portion sizes to presentation.
- Food Safety & Hygiene: Lead by example when it comes to cleanliness and food safety. You’ll help make sure the team sticks to all hygiene, HACCP, and health and safety standards, every shift.
- Controlling GP & Reducing Waste: Help keep food costs in check by sticking to portion controls, minimising waste, and using stock effectively. You’ll work with the Head Chef to meet gross profit targets and keep the kitchen running smart.
- Team Leadership: Support, train, and supervise the kitchen crew. Whether it’s getting new starters up to speed or helping run a tight ship on a busy night, you’ll be a key player in the team. You will be a key player in coaching teammates and providing constructive feedback when appropriate. You will also lead new opportunities/initiatives, encouraging teammate support.
- Recruitment and Onboarding: Assisting with TOCA Talent events to recruit the best talent and make sure they receive the correct training and are compliant.
- Stock & Ordering: Keep an eye on stock levels, make sure we’re not over-ordering or running out of the basics. You'll assist with weekly stock checks and ensure proper storage and rotation to cut down on waste.
- Problem Solving: Be ready to jump in when things don’t go to plan – whether it's a kitchen issue, a customer complaint, or a missing delivery, you’ll help find fast, practical solutions.
Qualifications & Experience:
- A confident and outgoing team player with 1-2 years supervisory experience within hospitality, or at least 6 months of experience as a senior teammate at TOCA Social.
- Passion and love for food, drink to provide memorable experiences for our guests.
- A punctual and reliable individual with a great attitude and work ethic.
- The ability to thrive under pressure whilst maintaining a can-do and guest first attitude.
- A hands-on individual who’s willing to support the team and venue leadership.
- Someone passionate about developing themselves and teammates to deliver outstanding experiences.
- Flexibility to work across evenings and weekends.
- A willingness to support teammates across the venue and in varying departments where necessary.
- A sense of pride in your work and the work of your teammates to exceed guest expectations.
- Individuals with a vibrant presence on the venue floor and are ready to support teams where needed, maintaining a warm and friendly manner at all times.
If you think you have what it takes, apply now!
TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.
Kitchen Supervisor- Westfield, London employer: TOCA Social UK Limited
At TOCA Social, located in the vibrant Westfield, London, we pride ourselves on being an exceptional employer that values teamwork and personal growth. With competitive pay, complimentary meals, and extensive discounts, we foster a supportive work culture where every Kitchen Supervisor can thrive and develop their skills while delivering memorable experiences to our guests. Join us for a dynamic role that offers great progression opportunities as we expand, all within a fun and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Supervisor- Westfield, London
✨Tip Number 1
Get to know the venue! Before your interview, pop into TOCA Social and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to kitchen supervision and team leadership. Think about your past experiences and how they relate to the responsibilities of a Kitchen Captain. We want to hear your stories!
✨Tip Number 3
Show off your passion for food! During the interview, share your love for cooking and how you ensure quality and consistency in the kitchen. Talk about any creative ideas you have for enhancing guest experiences – we love innovative thinkers!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re genuinely interested in joining the team at TOCA Social.
We think you need these skills to ace Kitchen Supervisor- Westfield, London
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your enthusiasm for creating memorable dining experiences.
Be Specific About Your Experience:We want to know what makes you a great fit for the Kitchen Supervisor role. Mention specific supervisory experiences or challenges you've tackled in previous jobs that relate to the responsibilities listed in the job description.
Highlight Team Leadership Skills:Since this role involves supporting and developing your team, make sure to include examples of how you've successfully led or trained others in the past. We love seeing candidates who can inspire and motivate their teammates!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team at TOCA Social.
How to prepare for a job interview at TOCA Social UK Limited
✨Know Your Stuff
Before the interview, brush up on your culinary knowledge and the specific dishes TOCA Social is known for. Familiarise yourself with their menu and be ready to discuss how you can maintain food standards and presentation.
✨Show Your Leadership Skills
Be prepared to share examples of how you've successfully led a team in the past. Think about times when you trained new staff or resolved conflicts. Highlight your ability to motivate and support your teammates, as this role is all about teamwork.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where things didn’t go as planned in the kitchen and how you handled them. Be ready to discuss your approach to problem-solving, especially in high-pressure situations, as this will show your potential employer that you can think on your feet.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, opportunities for progression, or how they handle busy shifts. It shows you're genuinely interested in the role and want to be part of the TOCA Social family.
