Guest Experience Champion in London

Guest Experience Champion in London

London Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences for guests while managing orders and supporting the team.
  • Company: Exciting entertainment venue in Westfield London with a vibrant atmosphere.
  • Benefits: Starting pay of £12.21 per hour, flexible shifts, and career progression opportunities.
  • Why this job: Join a fun team and make a real difference in guest satisfaction.
  • Qualifications: Reliability, quick learning, and a passion for top-notch service.
  • Other info: Energetic work environment with flexible hours, including evenings and weekends.

The predicted salary is between 12 - 16 £ per hour.

A dynamic entertainment venue in Westfield London is seeking a Hospitality Champion to deliver memorable guest experiences. This role requires flexible shifts, including evenings and weekends.

Responsibilities include:

  • Greeting and supporting guests
  • Managing orders and bookings
  • Assisting kitchen and bar teams

Ideal candidates are reliable, quick learners passionate about providing top-quality service. Competitive pay starting at £12.21 per hour, with opportunities for progression in a fun and energetic work environment.

Guest Experience Champion in London employer: TOCA Social UK Limited

Join our vibrant team at a leading entertainment venue in Westfield London, where we prioritise creating unforgettable experiences for our guests. With competitive pay starting at £12.21 per hour, flexible shifts, and a supportive work culture, we offer ample opportunities for personal and professional growth in a fun and energetic environment. Be part of a passionate team that values reliability and dedication to top-quality service.
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Contact Detail:

TOCA Social UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Champion in London

✨Tip Number 1

Get to know the venue! Before your interview, spend some time familiarising yourself with the entertainment options and guest services. This will help you show your passion for providing top-quality service and make a great impression.

✨Tip Number 2

Practice your people skills! As a Guest Experience Champion, you'll be interacting with guests all the time. Role-play with friends or family to get comfortable greeting and supporting guests in various scenarios.

✨Tip Number 3

Be flexible and ready to adapt! Since the role requires working evenings and weekends, highlight your availability during the interview. Show that you're ready to jump in wherever needed, whether it's managing orders or assisting the kitchen team.

✨Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits for a Hospitality Champion.

We think you need these skills to ace Guest Experience Champion in London

Customer Service
Communication Skills
Reliability
Flexibility
Teamwork
Quick Learning
Order Management
Booking Management
Support Skills
Passion for Hospitality

Some tips for your application 🫡

Show Your Passion: When writing your application, let us see your enthusiasm for delivering top-quality service. Share any experiences where you’ve gone above and beyond for guests – we love to hear about that!

Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. A friendly tone can make a big difference and help us see how you’d fit into our vibrant team.

Highlight Flexibility: Since this role involves flexible shifts, make sure to mention your availability clearly. Let us know if you’re open to evenings and weekends – it shows you’re ready to jump in and help out when needed!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at TOCA Social UK Limited

✨Know the Venue Inside Out

Before your interview, make sure you research the entertainment venue thoroughly. Familiarise yourself with its offerings, atmosphere, and any recent events. This will not only impress the interviewers but also help you tailor your answers to show how you can enhance the guest experience.

✨Showcase Your Passion for Hospitality

During the interview, express your enthusiasm for providing top-quality service. Share personal anecdotes or experiences where you went above and beyond for a guest. This will demonstrate your commitment to creating memorable experiences, which is key for the role of a Guest Experience Champion.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle difficult guests or busy shifts. Practising these responses will help you feel more confident and show that you're ready to tackle challenges head-on.

✨Dress the Part

Even though this is a hospitality role, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well in a guest-facing position.

Guest Experience Champion in London
TOCA Social UK Limited
Location: London

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