Shift Leader & Host — Elevate Guest Service in Warrington

Shift Leader & Host — Elevate Guest Service in Warrington

Warrington Full-Time 11 - 12 £ / hour (est.) No working from home possible
Toby Carvery

At a Glance

  • Tasks: Lead a team, serve guests, and create memorable experiences.
  • Company: Join the Toby Carvery family, known as the 'home of the roast'.
  • Benefits: Flexible shifts, 33% dining discount, and financial support tools.
  • Other info: Enjoy team socials, career growth, and a supportive environment.
  • Why this job: Make every guest feel welcome while having fun with your team.
  • Qualifications: Passion for service and leadership skills.

The predicted salary is between 11 - 12 £ per hour.

As Part Time Shift Supervisor at Toby Carvery - Warrington, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

Benefits:

  • Flexible shifts - to fit around you.
  • 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Fun, laughs and lifelong friends!
  • Team Socials - work hard, play hard!
  • Pension, 28 days paid holiday, high-street shopping discounts and free shares.
  • Free employee helpline to support you with whatever life throws at you.

Responsibilities:

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Shift Leader & Host — Elevate Guest Service in Warrington employer: Toby Carvery

At Toby Carvery - Warrington, we pride ourselves on being an exceptional employer that values every team member. With flexible shifts, generous discounts across our brands, and a vibrant work culture filled with fun and camaraderie, we ensure our employees feel supported and appreciated. Join us for a rewarding career where you can grow, make lasting memories, and be part of a family that truly cares about delivering great service.

Toby Carvery

Contact Details:

Toby Carvery Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader & Host — Elevate Guest Service in Warrington

Tip Number 1

Get to know the company culture! Before your interview, check out Toby Carvery's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your people skills! As a Shift Leader & Host, you'll be interacting with guests and leading a team. Role-play common scenarios with friends or family to boost your confidence and communication skills.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent Toby Carvery's high standards.

Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.

We think you need these skills to ace Shift Leader & Host — Elevate Guest Service in Warrington

Leadership Skills
Customer Service
Team Management
Training and Development
Communication Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Service:When you're writing your application, let your love for great service shine through! Share any experiences where you've gone the extra mile for guests or helped create memorable moments. We want to see that you truly care about making every visit special.

Be Yourself:We’re all about authenticity at Toby Carvery. Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective on hospitality, we want to know the real you!

Highlight Teamwork Skills:As a Shift Leader, you'll be guiding a team, so make sure to mention any past experiences where you’ve successfully worked with others. Talk about how you’ve trained or supported teammates, as we value collaboration and camaraderie.

Apply Through Our Website:Ready to join our Toby Carvery family? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Toby Carvery

Know the Company

Before your interview, take some time to research Toby Carvery and their values. Understand what makes them the 'home of the roast' and how they prioritise guest service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your passion for great service and how you can inspire others to deliver the same.

Emphasise Guest Experience

Toby Carvery is all about making guests feel welcome and creating memorable experiences. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to exceptional service.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.