Shift Supervisor: Lead Guest Experience & Team
Shift Supervisor: Lead Guest Experience & Team

Shift Supervisor: Lead Guest Experience & Team

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding customer service and manage daily operations.
  • Company: Popular UK restaurant chain known for its vibrant atmosphere.
  • Benefits: Flexible shifts, discounts, paid holidays, and a pension scheme.
  • Why this job: Join us to create memorable experiences for guests and grow your leadership skills.
  • Qualifications: Prior supervisory experience and a passion for hospitality.

The predicted salary is between 24000 - 36000 £ per year.

A popular restaurant chain in the UK is seeking a Shift Supervisor to oversee day-to-day operations and lead a team in delivering exceptional customer service. The ideal candidate will have prior supervisory experience, a passion for hospitality, and excellent leadership skills.

This role offers flexible shifts, discounts across all brands, and various employee benefits, including paid holidays and a pension scheme. Join us and create memorable experiences for our guests.

Shift Supervisor: Lead Guest Experience & Team employer: Toby Carvery

As a leading restaurant chain in the UK, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional service. Our Shift Supervisors enjoy flexible shifts, generous discounts across all our brands, and a comprehensive benefits package that includes paid holidays and a pension scheme, ensuring both personal and professional growth in a dynamic environment. Join us to not only lead a dedicated team but also to create memorable experiences for our guests while advancing your career in hospitality.
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Contact Detail:

Toby Carvery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor: Lead Guest Experience & Team

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.

✨Tip Number 2

Practice your interview skills! Get a mate to do some mock interviews with you. Focus on showcasing your leadership experience and passion for customer service – that’s what we want to hear!

✨Tip Number 3

Dress to impress! When you land that interview, make sure you look the part. A smart appearance shows you’re serious about the role and ready to lead our team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team!

We think you need these skills to ace Shift Supervisor: Lead Guest Experience & Team

Supervisory Experience
Customer Service Skills
Leadership Skills
Hospitality Knowledge
Team Management
Communication Skills
Problem-Solving Skills
Flexibility
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable moments for guests. We want to see that spark!

Highlight Your Leadership Skills: As a Shift Supervisor, you'll be leading a team, so make sure to showcase your supervisory experience. Use examples from your past roles where you successfully managed a team or resolved conflicts. We’re looking for those standout leadership moments!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention how your skills align with the job description and why you’re excited about joining our restaurant chain. We love seeing personalised applications!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Toby Carvery

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss dishes confidently shows your passion for hospitality and helps you connect with the interviewers.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated staff or resolved conflicts, as this will demonstrate your capability to manage a team effectively.

✨Emphasise Customer Service Excellence

Be ready to share stories that illustrate your commitment to exceptional customer service. Discuss how you’ve gone above and beyond for guests, as this aligns perfectly with the role's focus on creating memorable experiences.

✨Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the Shift Supervisor role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Shift Supervisor: Lead Guest Experience & Team
Toby Carvery

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