At a Glance
- Tasks: Lead your team to success and create memorable guest experiences.
- Company: Join Toby Carvery - Shenstone, a vibrant and welcoming workplace.
- Benefits: Flexible shifts, 33% discount, financial toolkit, and gym discounts.
- Other info: Enjoy team socials, 25 days holiday, and free shares!
- Why this job: Be a role model and inspire your team while achieving business targets.
- Qualifications: Management experience and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
As Duty Manager at Toby Carvery - Shenstone, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.
Responsibilities:
- Use your management experience to assist the General Manager in the day-to-day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life's memorable moments.
- Strive towards and achieve business targets.
Benefits:
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials - work hard, play hard!
- Pension; 25 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
Duty Manager employer: Toby Carvery
Toby Carvery - Shenstone is an exceptional employer that prioritises the well-being and development of its team members. With flexible shifts, generous discounts across all brands, and a supportive work culture that encourages personal growth, employees can thrive both professionally and personally. The company fosters a vibrant atmosphere with team socials and offers valuable benefits like Wagestream for financial management, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toby Carvery's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Think of examples from your past experiences where you've successfully managed a team or resolved customer issues, and be ready to share them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing guests with memorable experiences and leading a team to success.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager position. Highlight your management experience and any relevant skills that align with our job description. We love seeing how your background fits with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We appreciate authenticity and want to get a sense of who you are beyond just your qualifications. Let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team at Toby Carvery!
How to prepare for a job interview at Toby Carvery
✨Know the Business Inside Out
Before your interview, make sure you understand Toby Carvery's values and what makes it special. Familiarise yourself with their menu, service style, and any recent news or promotions. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to share examples of how you've successfully managed and inspired others in the past. Think about specific situations where you trained staff or resolved conflicts, and be prepared to discuss these in detail.
✨Emphasise Guest Experience
Toby Carvery is all about creating memorable moments for guests. Be prepared to talk about how you would ensure excellent customer service and handle any complaints. Share your ideas on how to enhance the guest experience and keep them coming back for more.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask the interviewer. This could be about team dynamics, growth opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
