At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and ensure smooth daily operations.
- Company: Join the fun and supportive team at Toby Carvery – Burton upon Trent.
- Benefits: Enjoy flexible shifts, staff discounts, Wagestream access, pension, and 28 days holiday.
- Other info: Be part of a culture that values guests and promotes career growth.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for teamwork and service excellence.
The predicted salary is between 24300 - 29700 £ per year.
Toby Carvery – Burton upon Trent is seeking a Part Time Shift Supervisor who welcomes guests and leads a team to deliver great service.
You’ll help train team members and ensure smooth daily operations while upholding cleanliness and safety standards.
The role offers flexible shifts, staff discounts, Wagestream access, pension, 28 days holiday, and other benefits within the Mitchells & Butlers group, fostering a fun, supportive team culture that values guests and teamwork.
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Shift Supervisor: Lead Guest Experience (Flexible Shifts) in Burton upon Trent employer: Toby Carvery
At Toby Carvery - Newbury, we pride ourselves on being an excellent employer that values flexibility and work-life balance. With a vibrant team culture, generous discounts across our brands, and opportunities for personal growth, we ensure that every member of our family feels supported and appreciated. Join us in creating memorable experiences for our guests while enjoying benefits like Wagestream and team socials in a fun and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor: Lead Guest Experience (Flexible Shifts) in Burton upon Trent
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Toby Carvery and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Shift Supervisor: Lead Guest Experience (Flexible Shifts) in Burton upon Trent
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Toby Carvery that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Toby Carvery.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Toby Carvery get a sense of who you are beyond your experience!
How to prepare for a job interview at Toby Carvery
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Toby Carvery and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
