At a Glance
- Tasks: Be the friendly face for late arrivals and ensure a welcoming environment.
- Company: Join a vibrant team dedicated to exceptional guest experiences.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Make a real difference in guests' stays while building lifelong friendships.
- Qualifications: Passion for guest care and excellent communication skills.
The predicted salary is between 24732 - 30228 £ per year.
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles.
So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you.
This is an overnight position, with shifts typically ranging from 11pm to 7am (depending on the site).
Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.
WHAT YOU'LL DO IN THIS ROLE
- Be the first point of contact when checking in late arrivalsand walk-ins.
- Ensure a warm, friendly and genuine welcome to all guests.
- The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, settingup the meeting room(s) and breakfast for the next day
- You’ll ensure guest and business safety and security is toppriority at all times.
- In the event of a fire, evacuating all guests and team fromthe business safely and quickly
- Answer telephone enquiries and deal with guestcomplaints to ensure everyone enjoys their stay.
WHAT WE LOOK FOR IN OUR NIGHT PORTERS
- Passionate about guest care
- Comfortable working independently and lone working
- A can-do attitude
- Professionalism under pressure
- Great eye for detail
- Enjoys and wants to be an active member of a team
- Excellent verbal communication
- An understanding of what excellent guest service looks like
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
• Love dining out?
You'll love it even more with a massive 33% discount across all our brands.
Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Wagestream– afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
There's also a free employee helpline- to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.
#IKC
Compensation: Minimum Wage
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Hotel Staff in Willerby employer: Toby Carvery - Willerby Village
At Toby Carvery - Willerby Village, we pride ourselves on being an exceptional employer that values every team member. With flexible shifts, generous discounts across our brands, and a vibrant work culture filled with fun and camaraderie, we ensure that our employees feel supported and appreciated. Join us for not just a job, but a chance to grow within a family-oriented environment where making great memories for our guests is at the heart of what we do.
Contact Details:
Toby Carvery - Willerby Village Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Willerby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Toby Carvery - Willerby Village. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Toby Carvery - Willerby Village
Don't be shy about reaching out to Toby Carvery - Willerby Village directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Staff in Willerby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Toby Carvery - Willerby Village and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Toby Carvery - Willerby Village
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
