At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and train staff in a lively pub.
- Company: Join the vibrant Toby Carvery - Ugly Duckling under Mitchells & Butlers.
- Benefits: Enjoy pension, generous holiday, staff discounts, and access to Wagestream.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be a key player in creating memorable visits for guests in hospitality.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 24300 - 29700 £ per year.
The Toby Carvery - Ugly Duckling is seeking a Shift Supervisor to welcome guests and lead a team delivering great service.
You’ll train staff, oversee day-to-day operations, and model high standards of cleanliness and safety in a lively pub setting.
Join Mitchells & Butlers and enjoy benefits including pension, generous holiday, staff discounts across brands, and access to Wagestream.
If you love hospitality, apply to help us create memorable visits.
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Shift Leader: Elevate Guest Experience & Team Training employer: Toby Carvery - Ugly Duckling
At Toby Carvery – Ugly Duckling, we pride ourselves on being an excellent employer that values our team members and fosters a fun, supportive work environment. With flexible shifts, generous discounts across all our brands, and opportunities for personal growth through paid qualifications, we ensure that our Kitchen Assistants feel valued and empowered. Join us in creating memorable experiences for our guests while enjoying a range of benefits, including a pension plan, 28 days of paid holiday, and team socials that make work enjoyable.
Contact Details:
Toby Carvery - Ugly Duckling Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader: Elevate Guest Experience & Team Training
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Toby Carvery - Ugly Duckling. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Toby Carvery - Ugly Duckling
Don't be shy about reaching out to Toby Carvery - Ugly Duckling directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader: Elevate Guest Experience & Team Training
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Toby Carvery - Ugly Duckling and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Toby Carvery - Ugly Duckling
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
