At a Glance
- Tasks: Lead the team to create unforgettable guest experiences and assist in daily operations.
- Company: Join Toby Carvery, a vibrant place focused on guest satisfaction and team growth.
- Benefits: Enjoy flexible shifts, generous discounts, 25 days holiday, gym perks, and a pension plan.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in guests' lives while developing your leadership skills.
- Qualifications: Passion for hospitality and experience in team management.
The predicted salary is between 25000 - 30000 £ per year.
Toby Carvery - Shenstone in Lichfield is looking for a Duty Manager to lead the team and assist in daily operations. You'll ensure guests have memorable experiences, train and inspire your team, and work closely with the General Manager.
In return, we offer:
- Flexible shifts
- A generous employee discount scheme
- 25 days of paid holiday
- Gym membership discounts
- A pension plan
- Among other perks
If you're ready to make guests feel special, we want to hear from you!
Duty Manager — Lead Guest Experience & Team Growth in Lichfield employer: Toby Carvery - Shenstone - 70602
At Toby Carvery - Shenstone, we pride ourselves on fostering a vibrant work culture where team growth and guest satisfaction are at the forefront. As a Duty Manager, you'll not only lead a passionate team but also enjoy benefits like flexible shifts, generous discounts, and ample holiday time, all while working in a supportive environment that encourages personal and professional development.
Contact Details:
Toby Carvery - Shenstone - 70602 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager — Lead Guest Experience & Team Growth in Lichfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Toby Carvery on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show your passion for guest experience! When you get the chance to chat with hiring managers, share specific examples of how you've made guests feel special in past roles.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios as a Duty Manager. This shows you're ready to lead and inspire your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Duty Manager — Lead Guest Experience & Team Growth in Lichfield
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us know why you’re excited about creating memorable experiences for guests. Share any relevant stories or examples that highlight your passion for customer service.
Highlight Your Leadership Skills:As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired or trained others in the past and what makes you a great team player.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that resonate with you and how your skills align with them.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Toby Carvery - Shenstone - 70602
✨Know the Company Inside Out
Before your interview, take some time to research Toby Carvery and its values. Understand their commitment to guest experience and team growth. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've inspired or trained a team successfully. Highlight how you can create memorable experiences for guests while fostering a positive team environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a dissatisfied guest or a team conflict. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics or the training process. This shows your enthusiasm for the role and helps you gauge if the company culture is a good fit for you. Plus, it gives you a chance to engage with the interviewer!
