At a Glance
- Tasks: Support daily operations and lead the team to create unforgettable guest experiences.
- Company: Join a well-known hospitality group with a focus on team culture.
- Benefits: Enjoy generous staff discounts and a supportive benefits package.
- Other info: Great progression opportunities in a dynamic hospitality environment.
- Why this job: Be a role model and inspire others while making guests smile.
- Qualifications: Leadership skills and a passion for exceptional customer service.
The predicted salary is between 28000 - 30000 £ per year.
Mitchells & Butlers is seeking an Assistant Manager at Toby Carvery - Kings Norton to support the General Manager in day-to-day operations and lead the team to deliver exceptional guest experiences.
You will train and inspire staff, act as a role model, and drive moments that wow guests while fostering a positive team culture.
The role offers progression opportunities, generous staff discounts, and a supportive benefits package within a well-known hospitality group.
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Assistant Manager — Lead & Elevate Guest Experience employer: Toby Carvery - Kings Norton
At Toby Carvery - Kings Norton, we pride ourselves on being an exceptional employer that values flexibility and fun in the workplace. With a strong focus on employee growth, we offer comprehensive training, competitive pay, and a range of benefits including generous discounts and a financial toolkit to support your well-being. Join our vibrant team where you can build lasting friendships while creating memorable experiences for our guests in a welcoming environment.
Contact Details:
Toby Carvery - Kings Norton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Lead & Elevate Guest Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Toby Carvery - Kings Norton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Toby Carvery - Kings Norton
Don't be shy about reaching out to Toby Carvery - Kings Norton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager — Lead & Elevate Guest Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Toby Carvery - Kings Norton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Toby Carvery - Kings Norton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
