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- Tasks: Create a warm and welcoming environment for guests while maintaining cleanliness and safety standards.
- Company: Join a vibrant team at M&B, where enthusiasm and professionalism shine.
- Benefits: Flexible shifts, 33% dining discount, 28 days holiday, and free shares.
- Other info: Enjoy fun team socials and a supportive work environment.
- Why this job: Make a real impact on guest experiences and build lifelong friendships.
- Qualifications: Passion for service, attention to detail, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family by working with the team to ensure a warm, friendly, and genuine welcome or farewell.
- Take pride in ensuring that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- Clean and present our bedrooms, bathrooms and public areas perfectly – in accordance with the Innkeepers Lodge brand standard.
- Ensure the highest standards of cleanliness and safety by following set-up and close-down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service.
- Taking pride in maintaining the highest standards of cleanliness and safety.
- Great eye for detail.
- Ability to work calmly under pressure.
- Whatever your level of experience, we’ll give you all the training you need.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around the other important things in life.
- Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
- Never a dull moment – fun, laughs and lifelong friends.
- Team socials – work hard, play hard.
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Topsham employer: Toby Carvery - Exeter - 86240
Contact Detail:
Toby Carvery - Exeter - 86240 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in Topsham
✨Tip Number 1
Get familiar with our brand! Before you apply, take a moment to explore our website and understand what we stand for. Knowing our values and the guest experience we aim to deliver will help you shine during any conversations.
✨Tip Number 2
Be yourself! We’re all about authenticity, so don’t be afraid to show your personality when you fill out our quick application form. Let your passion for great service and creating a welcoming environment come through!
✨Tip Number 3
Prepare for a chat! Once you’ve applied, be ready for a friendly conversation. Think about how you can demonstrate your enthusiasm for hospitality and share any relevant experiences that highlight your attention to detail.
✨Tip Number 4
Follow up! After you’ve submitted your application, don’t hesitate to reach out. A quick message expressing your excitement about the role can make a great impression and show us you’re genuinely interested in joining our team.
We think you need these skills to ace Hotel Staff in Topsham
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. It’s designed to be super easy and takes only 2 minutes, so don’t overthink it!
Show Your Passion: We love seeing enthusiasm! When you’re filling out the form, let us know about your passion for delivering great guest experiences. A little personality goes a long way!
Be Yourself: We want to get to know the real you! Don’t be afraid to show your unique qualities and what makes you a great fit for our team. Authenticity is key!
Apply Online: Make sure to apply through our website. It’s the quickest way for us to see your application, and we can’t wait to hear from you. Let’s get started on this journey together!
How to prepare for a job interview at Toby Carvery - Exeter - 86240
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences during the interview. Share specific examples of how you've gone above and beyond in previous roles to create a welcoming environment.
✨Demonstrate Attention to Detail
Since cleanliness is key in this role, be prepared to discuss how you maintain high standards in your work. You could mention any relevant experience or techniques you use to ensure everything is spotless and well-presented.
✨Stay Calm Under Pressure
The hospitality industry can be hectic, so it's important to show that you can handle stress. Think of a time when you successfully managed a busy situation and explain how you kept your cool while ensuring guests were happy.
✨Engage with the Interviewer
Treat the interview like a conversation rather than a Q&A session. Ask questions about the team culture and what makes their guest experience special. This shows you're genuinely interested and ready to contribute to their success.