At a Glance
- Tasks: Create a welcoming environment and ensure guests have an unforgettable experience.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, pension, and 28 days holiday.
- Other info: Enjoy team socials and support from a caring workplace.
- Why this job: Make lasting memories for guests while having fun with your team.
- Qualifications: Passion for service, attention to detail, and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
Whatever your level of experience, we’ll give you all the training you need.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around the other important things in life
- Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, we offer a pension, 28 days paid holiday, high‑street shopping discounts and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Exeter employer: Toby Carvery - Exeter - 86240
At M&B, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With flexible shifts, generous discounts across our dining brands, and opportunities for personal growth through comprehensive training, we ensure that our staff not only enjoy their roles but also thrive in a fun and engaging environment. Join us in creating memorable experiences for our guests while building lifelong friendships with your colleagues.
Contact Details:
Toby Carvery - Exeter - 86240 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for guests or customers.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look polished and professional. It shows that you take pride in your appearance, just like you would in maintaining cleanliness and safety standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your enthusiasm for the role and remind them why you’d be a fantastic addition to their team.
We think you need these skills to ace Hotel Staff in Exeter
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for delivering a great guest experience shine through in your application. We want to see that you genuinely care about creating a welcoming environment for our guests.
Highlight Your Attention to Detail:Since we take PRIDE in maintaining high standards, make sure to mention any experiences where you've demonstrated a keen eye for detail. This could be anything from cleaning to customer service – we want to know how you ensure everything is just right!
Keep It Friendly and Genuine:Your written application should reflect the warm and friendly vibe we aim for at Innkeepers Lodge. Use a conversational tone and don’t be afraid to let your personality come through – we’re looking for team players who can connect with our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Toby Carvery - Exeter - 86240
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences during the interview. Share specific examples of how you've gone above and beyond in previous roles to create a welcoming environment.
✨Demonstrate Attention to Detail
Since the role requires a great eye for detail, prepare to discuss how you maintain high standards of cleanliness and safety. You could even mention any relevant experiences where your attention to detail made a difference.
✨Stay Calm Under Pressure
The hospitality industry can be hectic, so be ready to talk about how you handle stressful situations. Share a story that highlights your ability to remain calm and composed while ensuring guests have a positive experience.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask questions about the team culture and how they ensure a warm welcome for guests. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
