Office Administrator

Job Description

Location

Tobermore Concrete Products Ltd, 2 Lisnamuck Road, Tobermore

Job Title

Office Administrator

Reports To

Various

Location

• Tobermore HQ
• Job Summary

This role provides administrative support to support the internal teams to provide an accurate and efficient administration service within a busy sales office.

Responsibilities

About The Role

The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed.

Tasks are not in any particular order, therefore the sequence which they appear should not be interpreted as indicating priority or relative importance.

• General office and administration duties as required.
• Coordinating tasks and following relevant processes as required.
• Respond to and make phone calls to/from customers & respond to email enquiries/requests in a professional manner.
• Accurate data input into relevant systems, e. g. quotes, orders and maintaining accurate records.
• Communicate with and build strong relationships with internal and external stakeholders.
• Provide cover for other job roles within the office when required within your capabilities.
• Competent user of MS Office packages (Outlook, Word, Excel).
• Competent user of Tobermore Navision and Dynamics software once training has been completed.
• Meeting, greeting and registering all clients and visitors at reception and directing them as appropriate.
• Supporting the arrangements for meetings, company events and other functions, including the preparation of paperwork and other materials as required.
• Liaising with suppliers regarding the catering and refreshment requirements for meetings and other functions.
• Providing travel support to all relevant staff, ensuring accuracy as a top priority.
• Providing administrative support to senior management and executive-level staff through the business, ensuring diary management and travel management are a top priority.
• Providing support and assistance to senior management and executive-level staff for hosting customer visits to HQ. Liaise with all the relevant people involved.
• Demonstrate the company values (H. E. A. R. T) in every task and colleague/customer interaction daily.
• Carry out tasks as required and deemed within your competence by your manager.

This job description is not exhaustive and serves only to highlight the main requirement of the post holder.

The job description will be reviewed regularly and may be subject to change.

Some Of The Key Benefits Of Joining Us

Along with the great pay, you'll enjoy opportunities for growth and training. we also offer a range of extra benefits to make your time with us even better:

• Attractive salary + Annual Bonus
• Private healthcare & Employee Assistance Programme (EAP) from day 1
• Enhanced annual leave entitlements and additional loyalty holidays
• Holiday Purchase Scheme
• Company Branded Clothing
• Access to tech & cycle to work schemes
• Enhanced family friendly leave
• Employee savings scheme
• Employee discount scheme
• Length of Service gifts

We are unable to offer visa sponsorship at this time, as we do not hold a sponsorship licence and do not have roles that meet the criteria for sponsorship under the Skilled Worker visa route.

All applicants must have the current right to work in NI.

We may close vacancies early where we receive significant numbers of applications, in order to support efficient shortlisting.

Skills Needed

Sales, Managerial / Operational, People

About The Company

Our History

Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942.

We then diversified into concrete products, which were sold to the local community in the 1950s.

In the late 1970s we became one of the forerunners in manufacturing block paving - or 'Pavia', as it was originally called.

Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products.

Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands.

Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.

• Company Culture
• Our People

To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland.

We embrace, encourage and engage in continuous improvement and continuous learning for all employees.

Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people.

Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements.

We only recruit people who share our values.

• Required Criteria
• 5 GCSE's including English & Maths A - C or equivalent.
• High attention to detail
• Adaptable to changing priorities
• Strong multi-tasking and organisational skills
• Ability to work as part of a team and independently
• Great communication skills
• Good interpersonal skills
• Ambitious and keen to succeed
• Self-motivated
• Trustworthy
• Full and valid UK driving license
• Minimum 1 years' experience in a similar role.
• Proficient in the use of MS Office to include excel
• Experience managing inbound calls.
• Desired Criteria
• A-levels
• Experience using a computerised CRM system
• Experience communicating via telephone, email or face to face with customers
• CRM experience
• Telephone experience
• Excellent administration skills
• Experience with flight, accommodation, and travel bookings
• Closing Date
• Monday 31st August, 2026
• Contract Type fulltime
• Salary
• Based on Experience
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