Office Administrator in Magherafelt

This role provides administrative support to the internal teams to provide an accurate and efficient administration service within a busy sales office.

Responsibilities:

• General office and administration duties as required.
• Coordinating tasks and following relevant processes as required.
• Respond to and make phone calls to/from customers & respond to email enquiries/requests in a professional manner.
• Accurate data input into relevant systems, e.g. quotes, orders and maintaining accurate records.
• Communicate with and build strong relationships with internal and external stakeholders.
• Provide cover for other job roles within the office when required within your capabilities.
• Competent user of MS Office packages (Outlook, Word, Excel).
• Competent user of Tobermore Navision and Dynamics software once training has been completed.
• Meeting, greeting and registering all clients and visitors at reception and directing them as appropriate.
• Supporting the arrangements for meetings, company events and other functions, including the preparation of paperwork and other materials as required.
• Liaising with suppliers regarding the catering and refreshment requirements for meetings and other functions.
• Providing travel support to all relevant staff, ensuring accuracy as a top priority.
• Providing administrative support to senior management and executive-level staff through the business, ensuring diary management and travel management are a top priority.
• Providing support and assistance to senior management and executive-level staff for hosting customer visits to HQ.
• Demonstrate the company values (H.E.A.R.T) in every task and colleague/customer interaction daily.
• Carry out tasks as required and deemed within your competence by your manager.

This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.

Required Criteria:

• 5 GCSE’s including English & Maths A – C or equivalent.
• High attention to detail.
• Adaptable to changing priorities.
• Strong multi-tasking and organisational skills.
• Ability to work as part of a team and independently.
• Great communication skills.
• Good interpersonal skills.
• Ambitious and keen to succeed.
• Self-motivated.
• Trustworthy.
• Full and valid UK driving license.
• Minimum 1 year's experience in a similar role.
• Proficient in the use of MS Office to include Excel.
• Experience managing inbound calls.

Desired Criteria:

• A-levels.
• Experience using a computerised CRM system.
• Experience communicating via telephone, email or face to face with customers.
• CRM experience.
• Telephone experience.
• Excellent administration skills.
• Experience with flight, accommodation, and travel bookings.

Skills Needed: Time Management/Organisational skills, Attention to detail, Communication, Teamwork.

Company Benefits:

• Attractive salary + Annual Bonus.
• Private healthcare & Employee Assistance Programme (EAP) from day 1.
• Enhanced annual leave entitlements and additional loyalty holidays.
• Holiday Purchase Scheme.
• Company Branded Clothing.
• Access to tech & cycle to work schemes.
• Enhanced family friendly leave.
• Employee savings scheme.
• Employee discount scheme.
• Length of Service gifts.

Please note: We are unable to offer visa sponsorship at this time, as we do not hold a sponsorship licence and do not have roles that meet the criteria for sponsorship under the Skilled Worker visa route. All applicants must have the current right to work in NI.

We may close vacancies early where we receive significant numbers of applications, in order to support efficient shortlisting.