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- Tasks: Provide 1st/2nd line IT support and troubleshoot daily tech issues.
- Company: Leading construction products company in Northern Ireland.
- Benefits: Attractive salary, bonus, and comprehensive benefits package.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Higher-level IT qualification and at least 9 months of experience required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction products company in Northern Ireland seeks an IT Support Technician to support daily operations and resolve IT issues. The role includes providing 1st/2nd line support, user setup, and troubleshooting.
Candidates should possess a higher-level qualification in IT and a minimum of 9 months experience in an IT department.
The company offers an attractive salary, bonus, and comprehensive benefits.
IT Support Technician — 1st/2nd Line Tech employer: Tobermore
Contact Detail:
Tobermore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician — 1st/2nd Line Tech
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common IT support scenarios and be ready to demonstrate your troubleshooting skills. We recommend practising with a friend or even in front of the mirror to build your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your hands-on experience in 1st/2nd line support. Share specific examples of how you've resolved issues and improved user satisfaction.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the IT Support Technician role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace IT Support Technician — 1st/2nd Line Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the role, so don’t be shy about showcasing your 1st/2nd line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how your qualifications align with what we’re looking for. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tobermore
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around 1st and 2nd line support. Be ready to discuss common IT issues and how you would troubleshoot them. This will show that you’re not just familiar with the theory but can apply it in real-world scenarios.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully resolved IT issues or improved processes. Highlight your experience in user setup and any relevant projects you've worked on. This will help demonstrate your hands-on skills and problem-solving abilities.
✨Understand the Company Culture
Research the construction products company and understand their values and work environment. Tailor your answers to reflect how you align with their culture. This shows that you’re genuinely interested in the role and can fit into their team.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team structure, the types of IT challenges they face, or opportunities for professional development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
