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- Tasks: Provide 1st/2nd line IT support and manage device setups.
- Company: Join a leading family-run concrete products company.
- Benefits: Enjoy a competitive salary, private healthcare, and extra annual leave.
- Why this job: Be part of a successful team and enhance your IT skills.
- Qualifications: Higher-level IT qualification and at least 9 months experience required.
- Other info: Opportunity to work in a supportive and dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading concrete products company is seeking an IT Support Technician to support daily operations and resolve IT issues in Tobermore. This role involves providing 1st/2nd line support, managing device setups, and ensuring IT systems' security.
The ideal candidate should have a higher-level qualification in IT and a minimum of 9 months experience.
Benefits include:
- Competitive salary
- Private healthcare
- Enhanced annual leave entitlements
Join a successful family-run business known for its market-leading products.
IT Support Technician - 1st/2nd Line & Office 365 employer: Tobermore
Contact Detail:
Tobermore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - 1st/2nd Line & Office 365
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your 1st/2nd line support skills and be ready to tackle common IT issues on the spot. Practising with a friend or using mock interview platforms can really help us nail that confidence.
✨Tip Number 3
Show off your passion for IT! When chatting with potential employers, share your enthusiasm for technology and how you stay updated with the latest trends. This can set us apart from other candidates and show we’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give us a better chance of getting noticed. Plus, it’s super easy!
We think you need these skills to ace IT Support Technician - 1st/2nd Line & Office 365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially any 1st/2nd line roles you've had. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the IT Support Technician role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re keen to see your troubleshooting skills in action, so share specific scenarios where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tobermore
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of 1st and 2nd line support, especially with Office 365. Be ready to discuss common issues and solutions you've encountered in your previous roles. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle pressure, which is crucial for this role.
✨Understand the Company Culture
Research Tobermore and their values as a family-run business. Be ready to explain why you want to work there and how you align with their mission. This personal touch can set you apart from other candidates who may not have done their homework.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, daily operations, and future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
